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10AM - 6PM
129 US-6, Mahopac
Mobile Phones
“Mike C is wonderful. He is knowledgeable and efficient and didn’t give up until he solved my problem. I recommend him unequivocally for all your Verizon cell phone needs. Thanks, Mike.”
“Very informative and helpful and actually made the time pass in a very pleasant way. I feel like I had a full service experience. I bought a new iPad that I wasn’t expecting to get and beautiful phone cover. Lots of information. Thank you so much for providing such professional service people at your location in Jefferson Valley Mall.”
10AM - 8PM
1018 NY-22, Brewster
Mobile Phones
“Joe was very nice and helped me get new phone set up after issue with screen. I was wrong about this place. Great customer service and in a timely manner as well. Highly recommend.”
“I had the pleasure of working with Richard and ratu. When I tell you how simple upgrading and adding service to my account is an understatement. So knowledgeable and professional. Definitely recommend these guys.”
“The staff at this T Mobile location are super friendly and very Knowledgeable. The manager ROXY helped me switched my phone and transfer data with a breeze and answered all my questions patiently. She was very friendly and always had a smile on her face. Very professional atmosphere. I would recommend this location”
“Avi has been my sales rep for many years and every transaction we've had has been awesome. I hope you appreciate his talents and tremendous service.Daril was assisting Avi this young man has unbelievable experience and been kind to me especially being a senior citizen. You're lucky to have him.”
“I was trying to switch from FirstNet to ATT. The process took / hours and it still was not solved. In fact I am having issues receiving text and phone calls. And I am unable to access my account. Never ever join FirstNetUpdate to my review. The manager ( I think he was the manager) was able to solve the problem quickly. He was very helpful. The actual ATT customer service line on the phone are horrible. Thank you for solving my issue”
“i dont know where to begin, my fiasco started online on 8/22 with AT&T trying to place an order, low and behold the online reps predictably caused a disaster of the 5 lines i was trying to bring over. I spent upwards of 24-30 hours trying to resolve this alone and was getting nowhere. I ended up at the store and met Jimmy.All I can say is wow, Jimmy was able to correct all the errors made by the online reps and locate more mistakes they made with my phone lines in disarray. He made sure I got the best deal possible and corrected all the mistakes the incompetent online reps made (notice i said that twice, stay away from online)...it felt like in Jimmy I had an advocate from day 1 of him stepping in, between the work he did for me that went above and beyond the norm I can not thank him enough. I know for a fact he put hours of work into this keeping me in the loop the whole time. Jimmy is an amazing asset to the store and company, I would never do anything online again and will only be seeing him directly...if only more local stores had managers that actually cared like Jimmy local businesses may be doing better...he is a role model and other should use his example to run their stores...thank you again for everything Jimmy. We couldn't have fixed all the BS without you. Many thanks from the entire family.”
10AM - 7:30PM
31 Main St, Brewster
Mobile Phones
“My issue wasn't resolved but there is a young lady named "Pella" that helped me until all options were exhausted. No results for me but the effort was noticed!”
“Had an awesome experience upgrading to a s24 ultra with Ratu. Super easy, quick, and Ratu was incredibly knowledgeable. I enjoyed the experience so much that I dragged my technological illiterate father into the store the next day to upgrade hime to a iphone 15 pro max. Even the cases aren't egregious. Strongly recommend this store. Ask for Ratu if he's there.”
“Charles and Juan were absolutely awesome helping me set up my new phone and transfer all of my data as well as trouble shooting and RESOLVING my daughter's technical phone issues. We had spent well over an hour on the phone with T-mobile this week with very little success. When you call it's scripted and hard to understand people who don't really know how to trouble shoot issues. This in store visit at the JV Mall was the most productive and best in store experience with TMobile ever as the last visit there was chaotic and poor. Hope T-Mobile keeps improving their talent by hiring knowledgeable, professional personnel who are very helpful team players like Charles and Juan! I was grateful for their problem solving skills!!”
“they work fast and prices are very good, it only took less than 40 minutes to fix my broken phone plus a new screen protector all for just $90 instead of waiting about 2-3 business days in big stores like Best Buy for $200, would definitely recommend”
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“Noah was super helpful...as per usual! Any time I go into this store he has all the answers and goes above and beyond to make sure everything is set up perfectly! Thanks again for your help!”