The CVS in Mahopac is a pharmacy and retail store that manages health, wellness, and daily needs. It is described as amazing, with staff who are consistently kind, friendly, courteous, welcoming, and helpful. Many employees are noted for being genuine, greeting customers by name and asking about their families. The team works hard to keep the store clean, neat, and organized. Customers appreciate the reliable value, including weekly deals, coupons, and savings through the ExtraCare rewards program. The store offers a wide range of items from prescriptions and vaccinations to personal care products, pet toys, and healthier snacks. Convenient services like same-day delivery and free CVS Pickup for online orders are available. The location is open seven days a week. While the staff receives high praise for their helpful and polite nature, even under pressure from demanding customers, some internal observations note the challenges of a busy environment. The pharmacy, which has no drive-thru, can experience long lines. Technicians and pharmacists manage multiple tasks simultaneously, including filling prescriptions, answering phones, consulting with doctors, and verifying medications for safety. Despite a heavy workload, the team is recognized for doing their best to meet customer needs and for working together to solve problems, such as with photo services. The overall sentiment is very positive, with customers highly recommending this store.
Liars, said they have no public bathrooms but I legit walked to the back and took a big fat shit shit in a room that said BATHROOM.
April 2025
The store is clean, the staff is helpful and polite.
March 2025
You can tell that the staff is overwhelmed and lack of management is very visible. Every employee in the store was talking horribly about the store and upper management. Making fun of the commercial that CVS cares about the customers, even though I waited 38 min just to pick up a prescription.
