“A family-run business that makes you feel a part of their family. They take their relationships with their customers very seriously. Fair, honest and transparent, you’ll not find another auto service center that is more capable and forthright than Wade and his staff. It’s so refreshing to find a business with their values. I have no problem recommending them to anyone.”
“Wilbert's is an amazing company. Neil, is the greatest sales rep.! He is diligent and efficient at finding what you need, at a great price with quick delivery. Issues with products or anything...Neil goes above and beyond to resolve the issue. It is so rare to find this level of customer service. 5 stars is well deserved!!!!!”
7:30AM - 6PM
7387 Pittsford Victor Rd, Victor“Wouldn't go anywhere else than here...Shelby, Kevin and technicians are amazing...I love waiting for my car and witnessing first hand how knowledgeable, caring and remarkable they are....customer service at its finest...THANK YOU FOR THE AMAZING SERVICE YOU PROVIDE!!!!”
“Sarah and James and their team are wonderful and understanding and look out for their customers. Reasonable pricing on tires and expert service. I trust this shop!”
“I have an older car so finding parts is sometimes difficult. The manager Andrew I believe his name was helped me squeeze a little more life out of my exhaust, and got me turned around the same day.”
7:30AM - 6PM
7275 Pittsford Palmyra Rd, Fairport“These guys were amazing. Came here for an oil change a few months ago as it is on my way home from work, and I’ve had a few bad experiences at another location. They were awesome then, gave me a heads up that tires and brakes were in my future. Came in this weekend and got that work done. They called and confirmed everything including inventory before hand. After I dropped my car off, got updates during the day. Up front pricing. What really struck me was how responsive and caring they were when a new problem (unrelated and nothing to do with them) popped up a pick up. They could see I was upset and they were awesome. Truly care about the customer, make things right. I have to drive twice as far to come here from my house, but these guys have got a loyal customer!!”
“Had a wonderful experience at BJ's Tire Center. Service person took the time to go over all my options and answer all my questions. Made an appointment for the installation and everything went smoothly. Highly recommend for service and pricing.”
7:30AM - 6PM
2075 Fairport Nine Mile Point Rd, Penfield“Julie and David were incredible! They knew I was in a pinch to get to my scheduled visits working in children’s health homes and they went above and beyond to help me get back on the road and back to work! They were 10 stars instead of 5!”
“I am always pleased when I go to Ken's. I was having a hard time with another local auto repair shop. They were charging me an arm and a leg every time I went there which seemed to be monthly, and they didn't seem to care what it was doing to be financially. The prices are fair at Ken's and they explain things to me and tell me what is absolutely necessary to be fixed and what can wait a little while. I love that they are honest and actually care about their customers.”