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9AM - 4PM
6120 NY-96, Farmington
Banks
9AM - 5PM
7724 NY-96, Victor
Banks
“Nick (General Manager) was very helpful and patient while helping me straighten out an issue with my mortgage company. Even though the issue was on the end of the mortgage company and not on Chase. Much appreciated!”
9AM - 5PM
609 Moseley Rd, Fairport
Banks
“Opened my accounts here a couple years back and Deanna, the woman who helped me, had some of the best customer service I've ever encountered. I was looking to open accounts with debit cards for my kidsbut All the banks I called refused to issue debit cards to any one under 18 except Chase. Upon speaking with her over the phone during our 1st conversation i immediately felt relieved and comfortable. She set up and appointment for us and we went in and she helped us through the entire process Including the online setup and passwords.”
“they have some issues sometimes but the perks of this bank outweigh any negatives. I had a pretty bad experience trying to make an account with this company. They had this whole technical issue that caused me to sit there for like an hour while the guy was on the phone with a tech guy at a corporate office. Finally he got my registration to upload and then 2 weeks later I'm wondering when my actual card is going to come in the mail. Little did I know, he either never ordered me one or the system wasn't actually fixed. When the bank heard about this they expedited a card with overnight shipping to my house at no cost. This is still the only bank in town that will allow you to take a photo of a paycheck (from companies like Paychex and some others maybe) in their app, and instantly 2 seconds later that money is in your checking account in cash, no delay at all, just an extra service for Rochester people from a local bank. That's why I stick with them through the problems, because they are not perfect but they are the most pro consumer bank we have.”
“Absolutely phenomenal service at this Citizens Bank branch location. I worked with an excellent banker named Kathy who went above and beyond to rectify a fraudulent issue on my account. She turned a stressful situation into a pleasant one. Would definitely recommend this branch! Citizens Bank = the best bank”
9AM - 4PM
602 Rowley Rd, Victor
Banks
“I have a personal account and use a business account for the company I work for and I frequent the Victor branch multiple times during my week. The staff is always extremely friendly and helpful. Joan, the teller I see most often, has gone above and beyond for us. We appreciate all of you! Thank you for making our banking experiences always pleasant.”
“A bank that deserves five stars or more, and I extend my thanks to the staff who cooperated with me and solved the problemThank you so much ???????❤️♥️♥️♥️♥️”
“Wonderful people that work there!! They are kind , In courteous! Always willing to listen and to help out when they can. Thank you so much for helping me out and thank you for being a great bunch of people at my Chase branch.”
“Since moving here a year and a half ago, Community Bank in Palmyra has been my bank. I couldn't ask for better service when it comes to my multiple business and personal accounts! The entire staff is friendly, professional and always willing to go the extra mile to make me feel appreciated for my business! Thank you Community Bank for all you do for my family and our community!”
9AM - 5PM
45 S Main St, Fairport
Banks
“Woohoo! As good as it gets! Top notch customer service! Disputing unapproved charges to my account has never been easier. They also don't hold personal check deposits like other big box banks do - the full funds are available almost immediately :)”
9AM - 4PM
5 Eastview Mall, Victor
Banks
“Love this bank. The manager Annixa helped me open up an account here. She made everything extremely easy for me. Especially helping me figure out how to set up my online banking. All the tellers are very friendly as well. Every time I come in the doors, I’m greeted by someone with a smile. Definitely a 180 from my old bank I was at before coming here.”
“I've been using Summit for over 5 years and they've always been good to me. They've serviced a past mortgage, auto, and personal loans of mine and I've never had any issues.”
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“My name is Melissa Snyder and this is by far the best bank I have ever been with, since January I have been having horrible luck with my debit card and them not working and today they have gotten me a working debit card after months of being extremely kind patient and amazing people. I truly am grateful to be banking with them.”