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January 2024 by Carol Diaz
I give this business 5+. The work is impeccable! My SUV looked like it was brand new from a showroom. They went above and beyond on the cleanliness of the entire vehicle, etc. They came highly recommended to me, and I highly recommend them to you. If you live a distance away, they are worth the trip, to repair your vehicle! The Owner and the entire staff couldnt have been more accomodating and pleasant to deal with!Lisa, in the front office, "is a rock star"! With my sincere Thanks and GratitudeCarol DiazDeer Park, NYPS Thank you my Neice Sheri F.
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October 2023 by andrew goldstein
Great Service, Quick and car looks great!! Thank you.Services: Painting
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September 2023 by Maurice Johnson
Nice place
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September 2023 by Rey Torres
The worst customer service experience of my life. DO NOT take your vehicle there. Dropped my vehicle on 6/3 and was informed car would be ready 2-3 weeks 4 tops. Well.... I did not get it back until 9/1(3 months later) ...To add insult over injury, God forbid you demand answers... they literally said, "You crashed your car, we didn't" as if they were doing me a $30k favor. The customer service guy was completely unprofessional. DO NOT TAKE YOUR CAR THERE. Avoid them like the plague.
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July 2023 by John Lucido
Car came out looking brand new after extensive damage on the front. Excellent customer service, results, and turnaround time. Would recommend to everyone!Service: Body & Trim
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September 2022 by Aaron Zelka
A careless driver almost totaled my car destroying the reader and side of my car. The collision star was a one stop shop, they listened to my original request and tried to see if insurance would total it. When insurance declined, they spent much time thoroughly getting the most money from insurance to fix my car properly, and only with brand name new parts.My car runs, and looks beautiful. I would always choose them.Thank you!
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September 2022 by Jimmy Singh
My Car was rear ended and dropped it off at The Collision Star for repair as they are Dealer preferred body shop. Dealt with Lisa and she was upfront and staff is fantastic.
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September 2022 by IronManNYC
Just had a black rear trunk emblem & rear black spoiler installed on my 2022 M340i, the mechanic did an awesome job it came out amazing!Ask for NickService: Body & Trim
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August 2022 by Lily Pereira
Insurance paid 15000 for left tire area collision. They received the money. You would expect a prestine job. Nope battery was soooo loose my lights went off and was stuck several location before heading to work. Realized it was battery once my friend helped me. The wire to the back left tire where collision happened still loose twice.
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June 2022 by Jennell McKenzie
Prior to going to this shop all the views was read. My car was in a collision and Hyundai recommend this location to work in my Auto insurance to fix my car. The experience from walking through the door was horrible inappropriate questions was asked by Lisa the receptionist, and was completely rude through out the whole experience. This shop over charge the cost to fix my vehicle which cost issues with my vehicle. While our vehicle was in their possession they vandalize the vehicle. There was a couple custom installations on the interior of the vehicle and they pulled it out without no acknowledgement to us the client. Their shop policy is to sign release paper to get the vehicle back. As we get the vehicle back notice the damages he inform them and show images. Their words are they NOT RESPOSIBLE AS PER PAPERWORK TO RELEASE VEHICLE WAS SIGNED. I truly do believe if my nationality was different the services would had been completely different. PLEASE BE VERY CAREFUL, THERE ARE MULTIPLE CLIENTS WHO HAD ISSUES WITH THIS SHOP STEALING THINGS FROM THEIR VEHICLE. My car was left with extra damages without any concerns.Service: Body & Trim
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March 2022 by Mark Billet
I used them twice. Once for a paint job, and once for body work when a car backed into my parked car. They were courteous, honest, helpful, and professional. The work was excellent. Lisa and Junior are terrific to work with and always informed me what was happening. They were right on time with their estimated delivery. Don't go anywhere else.Services: Painting
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September 2021 by Andrew Bajon
They are very nice an they will take care of your car
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August 2021 by Shinese Riddick
Very nice and straight to the point. Lisa and Curtis very helpful
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August 2021 by Seto Kaiba
The experience at Collision Star is amazing. Lisa in particular made it a smooth process for me. She is patient, kind and understanding. She explains everything that is going to happen and made sure that me as the victim/customer felt safe. She always sent me updates about my Camry as far as the status goes with repairs and any questions I had, she answered for me with no problems. The rest of the team are professional and I would do business with them again if I had to in the future. Thank you for everything you guys do!Services: Body & Trim
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July 2021 by Alysa Vazquez
My husband and I dropped off his f sport is 350 that got tapped in the back!!!
