“This is one of the oldest stores in town. The owners are pretty nice and the customer service is great. On Fridays, religiously, they close from 12:30-1:30pm for Prayer.”
“The atmosphere is definitely bargain outlet. Prices are reasonable, but check the expiration date on food items, I find it usually is within 2-3 months. Usually only 1 cashier, which can create long check out lines at times. Staff does not appear to be overly friendly.”
“Went there a few weeks ago to their new bridal boutique portion. The staff was so friendly and helpful and made the experience so fun. All of the dresses are new never used just been tried on. It was a private experience and we were never rushed. I found the perfect dress! I highly reccomend making an appointment as well as checking out their thrift shop!”
“I love Big Lots...especially if just going to browse. They always have stuff you can't find anywhere else. The prices are already pretty good, but if you sign up for their free rewards program, they often email out special offers, giving you an even greater discount!”
“The only place on a budget to spend and buy bags cheaper than any store on and still be under a budget thank God for nerds that can help you with change of technology customers and included when you no longer have your best friend to help you when you need the new wire or new cord so you can get things done and complete a project or test”
“The staff was so helpful and friendly at this store. I never leave reviews but their service warrants an honorable mention. You can tell they pride themselves on helping customers and it shows. I wish more retail stores treated their customers this way! Kudos Ocean State Job Lot in Troy! Thanks for great customer service!”
9:30AM - 9:30PM
102 Van Rensselaer Square, Rensselaer“Excellent products with superb pricing. Great place to find quality clothing at fantastic savings. Store is always clean, organized, and a great staff to meet, greet, help find, and check out???”
9AM - 10PM
90 Broadway #11, Menands“The best Dollar Tree in my area . It's always clean well stocked and easy to navigate the isles. Staff is friendly and I like the management team. If I could change anything I'd light up the parking lot because it's pretty dark at night.”
“Love it ! You’ll find clothing, hair supplies; jewelry pieces u name it even lingerie!!! The guys that work there are helpful offering great customer service to a visually impaired lady walked her around the store making sure she got everything she came there for! I live this store and how they keep it!”
“Tammy Chase employee goes above and beyind and always a smile. She is very informative about the store, Danielle as well. Love that store , always clean and organized”
9:30AM - 9:30PM
873 Loudon Rd, Latham“I like Five Below. They have reasonable pricing and tons of interesting stock in the store. There is a huge selection of various products (in a relatively medium size store) including clothing, womans beauty products, odd electronics, pet supplies, candy, party supplies, and most important to me, toys.
I collect toys and also use them in creating my own art and swing by once a month to see whats new. I always find something I want. Right now 1980's toys and miniatures are popular, and Five Below has lots of both! I was so happy to find mini plastic lockers (with a little doll) that I bought four because I have an artistic concept they are perfect for.
I'm giving a four star review because of the greeting, staffing and overall state of the store. Every time I go in the store it is in complete dissaray with merchandise. Frieght boxes to be put on the shelves are on the floor everywhere (but I may just be consistantly arriving on days they get a shipment?) The shelves and pegs are absolutely packed to the point you can't easily shop and there is actually too much to look at. I know that sounds weird but it really is overwhelming. I'm pretty sure that inorder to see everything there I would have to stay overnight.
As far as the greeting, please stop making the staff scream "Welcome to Five Below" from wherever they are in the store every time someone enters. It's not neccessary because:
A: I know what door I walked through
B: it is completely not genuine and everyone knows it. There is no way it will ever increase my spending.
C: I cringe hearing it because I imagine the employees vocal cords are raw. Im sure there are lots of worker comp cases for that.
In conclusion, please hire more staff at a livible wage so they can stock and more genuinely greet me as I browse. I will still encourage everyone to go to Five Below because of their neat cheap items, but be prepared to stay a while or visit multiple times. They also have the biggest selection of candy and snacks so you won't starve :).
Enjoy your Five Below shopping adventure!”
9:30 AM - 9:00 PM
1770 Central Ave, Colonie“I love the family that owns this establishment. This is why I have to go and see what they have, and I Always leave with great quality clothing, shoes, or household items. Next time, I will show pictures.”
“After going to the Apex Bumper cars I went to five Below and we saw Isabelle Jerome and Savannah Jerome we Brought Pink cup with baby cutie blanket is that nice from Savannah Jerome.”
9AM - 9PM
1619 Broadway, Watervliet“Definitely like the price lol. A lot of good stuff I think. Most recently I've been seeing men's socks.
I like the frozen options.
Many snacks...etc”
“Was looking for certain items like panty hose and hair dye at another location... Everything I needed was right there in this place!!! Love them... Prices are high but if you need it... They have it ?”
“This store is exemplary and the service stellar. Thank you so much Jennifer! Jennifer kindly created this beautiful balloon bouquet interactively over the phone selecting the products online with me while i sat across the coast in CA for my sons birthday to be delivered local using an instacart order i created.Jennifer was so kind and SUPER CREATIVE and HELPFUL! The price is a fraction from ordering from anywhere ! I think the store should advertise "ballon bouquet" as a paid service on instacart as i paid barely 12.50 all inclusive for the product and extra $ to instacart total $21 for this bouquet! What a joy! Thank you so much!”
“The owner of the store gives super good customer service, I ended up buying a really high-quality jacket there at a great price. I would definitely recommend this store if you are in Albany and looking for an army navy store. They have a lot of clothing and also knives and some other accessories but I did not get a full chance to look around the store so there’s probably a lot that I did not even see. It’s not a huge place but it’s very conveniently located and definitely worth checking out.”
“I try to go when I am close just to hunt for items that are of interest to me. I found small size desk top clocks priced between USD 5 and 10, not bad. Also I look for radios and speakers, but never found any.”
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“First, let me say this searching for sale items on Saturday is fun. My husband's at work, and I don't have anything to do so I wanted to try this. I went to a Dollar General that was a little way out; the drive. I used the app for the first time which tells me what items are in stock. To my surprise though there were a lot of people in the store looking for the deals. Ran into this ridiculous a** Karen who later heard me listening to an IG video publicizing the sale and wanted to talk. I'm in line checking out and she's like oh where did you find this... Chick, please. The cashier said they prepare on Fridays for the sale and make sure things are in their place. I found that many items were hidden and/or out of place. All were in stock. Nevertheless, I believe this hack would have worked for me. Except I couldn't help with picking up other items on sale. I don't think I'll come back to this location to shop. Just because outside of Karen, there were some pretty aggressive other shoppers also looking for Saturday sales. That's nothing against the staff who were very friendly and helpful. But I prefer to shop with people who have manners. I added a video here of me trying to use a brown stick to get a power wash that was on sale but hidden on top shelf behind Palm Olive.”
8AM - 10PM
720 Hoosick Rd W1-9, Troy“Went in there store today and I was verbally assaulted had to wait in line 15 minutes just so I could be treated like I was taking up too much of the cashiers time no worries I would drive to ny city before I ever go in this disorganized store again I don’t want to give this store any stars the food is old the frozen food is freezer burnt be careful purchasing there stuff besides them dollars add up and you end up with a lot of worthless merchandise”
10AM - 9:30PM
1 Crossgates Mall Rd, Albany“Good Dollar Store especially around Christmas time they have the absolute best selection of gift bags anywhere all different sizes and they are absolutely beautiful they put other stores to shame even Hallmark on their gift bags.”
11AM - 5PM
75 N Pearl St, Albany“Best place to buy socks , sweatpants , pajamas and other basics. Always a great deal especially on Champion brand . Fun old fashioned general store feel. Kind employees.”
“Very clean store with the best selection of goods I’ve seen in any discount store. I appreciate that the products for the latest holiday are always shelved within the first two aisles. Also, very friendly and welcoming staff!”
“Fun, clean, good flow, many products are $5 and $4 dollars. Really have to watch the prices. Products never stick around long. When they're in the front seasonal section on the right and only a few are left, they either get moved to the back or on a table in the front, on the left at a discount price. They also have separate standing racks that are separate vendors. Not affiliated as a five below product. They are a vendor product. Will vary per store. Be careful on the purchase.”
8AM - 10PM
1476 US-9, Clifton Park“I LOVE DOLLAR TREE! Every time I go in for a couple of items I usually notice new merchandise and spend way too much on stuff I need but didn't realize they had it in stock.”
“I mean it's the Dollar Tree what more can you say..Each store carries something different so if you see it you better get a bunch because once it's gone you might not see it again.”