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June 2024 by TJ Sheftick
How is this place still in business?! Poor puppy’s fur is matted and this is the one in the window!!! He looks hella dejected.
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January 2024 by Jai Lez
This is a horrible pet store and they are abusive towards their animals…these poor babies need to be in a better safe environment than this disgusting place!!
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January 2024 by Carla Peña
We’ve got Enzo (mini Aussie) for almost a year now and he’s completely fine. He’s so smart, responds to commands, LOVES to play (nonstop). But always looks for our love and attention. Will guided me how to carry him but never forced me to get him. He was understanding because he had to get an ok from landlord. Now Enzo will be turning ONE on 01/10??
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January 2024 by Tom Oddo
What a depressing experience. My heart breaks for these poor innocent animals. I am a dog owner and I would NEVER subject them to such horrid conditions. The whole shop smells of urine and feces. Several of the animals have visible eye infections and appear sickly. A friend of mine got a pet from there and it came with fleas and ringworm that ended up infecting 3 dogs when meeting the new pet. All of the puppies have a visibly depressed demeanor. The puppies are displayed in wire floored cages with shredded paper as bedding. If I could give 0 stars I would. I don’t know how places like this still even exist. I’ll continue to pray for these animals.
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January 2024 by Joanne Vu
A disgusting pet store that abuses and neglects the pets. The employees are also some of the most insufferable and heartless people I have ever met. If you are a TRUE animal lover, the way this store holds the animals in cages and never takes them on walks should be your first red flag. The second red flag should be the store itself and the employees in the store. The biggest red flag should be the way all the animals are clearly dying to get let out because they are being ABUSED AND NEGLECTED.
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January 2024 by Alana Calmi
This place is terrible and the employees are so nasty and rude-- calling customers "Karen" after being asked simple questions is NOT professional. After some of us noticed a cockroach in the cage with one of the dogs... all the dogs that were awake were pacing around and looked like they were stressed. Also, just from looking at the "owners" responses to other similar reviews it should be a HUGE red flag to never give them business. Don’t waste your time here, go to a local shelter where there are countless dogs that need a home.
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January 2024 by Jennie Max
Just horrible. Poor pups shaking in the window everytime I pass. The dogs are either shaking or scratching the window to get out terrible conditions.
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January 2024 by Denise E
disgustingly rude customer service and the owner is disrespectful in replies to those who give them bad reviews. shame on you. do not give them your money
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December 2023 by Alana C.
This place is terrible and the employees are so nasty and rude-- calling customers "Karen" after being asked simple questions is NOT professional. After some of us noticed a COCKROACH in the cage with one of the dogs... all the dogs that were awake were pacing around and looked in distressed. Also, just from looking at the "owners" responses to other similar reviews it should be a HUGE red flag to never give them business.
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December 2023 by William Arias
I recently lost my dog after 16 wonderful years. Heartbreaking and just awful after having been part of my and my son's life for so long. Wish to say thanks for many reasons to Astoria Pets. My son said that was his sister and even applied our last name to his best friend. Our dog will be missed everyday. She was.....incredible. A healthy and bright dog. Gonna suprise someone soon with a new pup. Heading back to Astoria Pets. I trust them and will stay loyal to this establishment. Thanks to the staff of this spot..... you all are awesome and see ya soon.
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December 2023 by Giovanni Steel
Cutest puppies you will ever see. I walked in for Bird Food and Left with a Rottweiler my Dream Dog. Thanks Mike!
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December 2023 by thaidy torres
So, I have no idea what people are on about with this place. 1, it’s a pet shop, of course it’s going to smell like animals! 2, this is NOT a puppy mill. When me and my daughter entered the shop yesterday, we asked the guy that welcomed us if we could have some information on this Maltese we saw, and he showed us the puppy’s documents. Parents name, gender, and more! Each dog was NOT in a cage, but able to be seen through a glass window. Like, it’s nasty if all the dogs are going to have a bed and blanket in there! They’ll poo on it, so I am 100% fine with news paper strips inside the puppy’s area. Also, prices. Pretty reasonable, 2000 dollars for the 9 week old Maltese is not bad. They included 5 year health insurance for the pup and a chip, also, each pup had all vaccines needed. He let my daughter play with the puppy, and the puppy was so happy and exited. None of them were sad, so no idea what these reviews are. He showed my daughter how to hold the puppy properly and how to see if the pup liked her. The dog licked and jumped around a lot! Also, correct me if I’m wrong, the guys name was William and he seemed very interested in the dog. Great customer service! He understood when I told him we had to speak with dad about it, so DEFINITELY NOT forcing you to buy a dog as some reviews say that. Unfortunately, we were looking for a girl Maltese. Maybe we might pick up a boy from there, maybe. Thank you William! I recommend this place if you are in NY.
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December 2023 by Jamie Rozario
#PhenomenalDo not disturb, unless you have, fine credit. Let me explain, I, missed Black Friday, Cyber Monday, did not have time to purchase a tree. However, Professional Pet Retailers are, instructed not to rush, finalizing an order.#Supportlocalbusinesses
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November 2023 by Alyson Ferro
Passed by and literally saw a puppy eating its own poop, in a crate that was not cleaned. There was no bedding or comfortable place for the windowfront puppies to lay. Judging by the harsh, rude responses by the owner to Google reviews and the apparent conditions the dogs are kept in (not even adding in where these puppies are sourced), it’s safe to say this place should be avoided.
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November 2023 by Jason Stefaniak
The dog in the front window seemed distressed. It was walking in circles continuously, as if it needed to go to the bathroom or was anxious. It didn't stop to interact when you came up to the glass. The other dogs inside seemed lethargic. I don't know where this place sources its animals nor how they treat them, but seeing the conditions of the animals just from stepping inside for a moment, I would never support this business with a purchase.
