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“We are extremely satisfied and happy that we went to this store to furnish our new home. Sal the owner was so helpful through the entire process and went above and beyond in accommodating us. We recommend this store for all your home furniture needs, you won’t be sorry you went there. They can find anything you are looking for and want. Thank you Sal for taking such good care of us. We felt like family instead of strangers in your store.”
“I got the Estate extra firm mattress from Suki, she has been helping me checking the inventory for such a long time and finally located one in our area. She is nice, patient and professional, I will find her again if I need more mattress. Jacky is very nice and helped me with the ordering and coordinate with the warehouse. Thanks a lot!!”
“My experience at P.C Richardson the Bronx location was very welcoming and friendly the agent that assisted me was Brady, along with the store manager Q who was very helpful and accomadating to me and went above and beyond to ensure that i got the best value for my money at the best price. I was absolutely satisfied with the service from both the store manager and the agent that assisted me. I will definately continue to shop at this location and i would recommend this location to everyone.”
“Before making my refrigerator purchase online, I spoke with Jesus, a customer care specialist at the Bay Ridge, Brooklyn location. He was very helpful, and so kind and patient. Every customer service representative should be like him. He even called me back to give me additional information about where I could view the fridge on display. He answered all of my questions about the dimensions of the fridge, the material used for shelving, and the installation service available. He was able to locate the fridge I was looking for. If you ever visit the PC Richards Bay Ridge location, you should ask for him.”
“Gregory was the first person I saw when I walked in and he helped me right away. Gregory was thorough in his questions and helped me find the right fridge. I am grateful for all of his help!”
“I think that a pick up option for purchasing is very convenient. I can buy what I need and pick it up at the closest store location. Evetything works out fast and easy: instructions are clear, the store personal is friendly.”
“It’s hard to believe that the level of service provided in this store still exists. After ordering microwave online I got text message in about 20 minutes that my order is ready. When I came to the store, very polite and highly professional sales person prepared paperwork within one minute. And next two minutes the microwave was loaded in my car. The whole thing was almost too fast. You make your competitors look terrible.”
“Tara made my shopping experience worthwhile. She was knowledgeable, friendly, and professional. I definitely recommend this location for anyone interested in purchasing a new mattress!”
“Joseph the salesman was very attentive, professional, and helpful. He took his time to help us choose our appliances. He was very informative on the different brand sold by the store.”
“Thank you so much to Derek at the gateway location. He is wonderful, knowledgeable and so kind. He is the reason we shop at PC Richard. Always a pleasure to work with. Thanks again!!!”
“great place fir shopping for electronics and appliances, very friendly and knowledgable staff and management. me and my family is been shopping at this location for the last 10 yrs. i will strongly recomend this place.”
“Love the service which i received from Nick the manager, came to look for a refrigerator, and took me to clearance section which the prices back there was awesome, I’m so happy. Thank you Nick”
“Buying a TV has never been a better experience thanks to Frank. His profession and vast knowledge of the equipment has made this purchase effortless and easy. Thank you Frank !”
“Dan & Mr. Kelly were awesome in helping me pick a security defense for my devices. They were very professional & knowledgeable in the product total defense that was recommended to me. I received great customer service from them.”
“Diannelly is the best sales associate from the PC Richard & Son locations in New Jersey. Exceed the professional and customer satisfaction standards.
Highly recommend her.”
“I went to PC Richards today and had the greatest experience. This salesman "Gus" was excellent and answered all my questions and more. He also helped me save some money. I highly recommend them and ask for GUS”
“Syed SR, my man he is so friendly and knowledgeable he guided me through all my boom box purchases in he show me the features of jbl boom box I love it highly recommended”
“Very helpful sales staff and especially the store manager. Helped me put together the order for my new mattress and accessories.A pleasure to do business with this company!”
“Kendell is the man! He never made it feel like he was trying to sell me anything. He took the time to listen to my reasoning + concerns and was able to help provide knowledgeable answers and insight that helped make for an informed purchase. His transparency and candor throughout the entire process is what allowed me to trust his opinion and I knew he really cared about what was best for me. I highly recommend working with Kendell to find your sleep solution!”
“Service was amazing loved my brand new couches they came so quick the process was so easy and fast would definitely recommend this furniture spot to everyone !!!”
“Excellent customer service. Bryan and the team were so accommodating and helpful (also welcomed our little dog to try our new mattress!)
Totally worth the trip into the city!”
“Spencer did a wonderful job helping us find the right pillow. Very kind and helpful. No pressure and no scams. The store is also super manageable to find what you need. Great experience with Spencer & the store!”
“Ms. Jillian was very helpful with working with me today I’m thankful for all of her help she was very helpful with everything I would recommend this furniture place they know what they are doing here .”
“Recently moved into a new apartment and needed to get a new mattress. Never had a Casper before so I wanted to try them out in person and really enjoyed my time there. Nadine was super helpful and provided great insight into what I was really looking for in a mattress. Didn’t feel pressured to buy right then and there which I appreciated since I hate when people push to hard just to get a sale locked in. Got a chance to try different options but the Casper Dream was my top choice. I needed it to come earlier and Nadine and Christine worked to get it delivered within my timeline. Overall, great experience and great customer service.”
“Comfortable Mattress and exactly what I ordered. Delivery guys were great and friendly. I was happy with the showroom person and delivery people. No complaints and well worth it.”
“I recently had a wonderful experience at this mattress store, largely thanks to Luis. From the moment we walked in, Luis was incredibly attentive, dedicating ample time to help us find the perfect mattress that suited our needs. His patience and kindness really stood out; he was informative without being pushy, always maintaining a good mood that made the shopping experience pleasant and stress-free. His expert guidance was invaluable, and we felt confident in our choice thanks to his thorough explanations and willingness to answer every question. I highly recommend this store to anyone in search of a new mattress, and suggest asking for Luis if you want expert advice delivered with genuine care.”
10AM - 9PM
410 Gateway Dr, Brooklyn
Mattress Stores
“I was helped by Alex. I made a big purchase and he was extremely helpful. He is knowledgeable and patient. We walked around and around the floor until I found everything I needed. He was extremely profession. I will surely shop there again soon. Thanks Alex.”
10AM - 9:30PM
517 E 117th St, New York
Mattress Stores
“We came to Ashley at the end of the shift to look for a couch. Keysha was so kind and patient and stayed late to help us make our purchase! Amazing customer service and a wide selection of couch options”
“I recently purchased a mattress with Andy at Mattress Firm. I had a great experience and would like to share mine. Andy was an amazing communicator and really took the time to understand my sleep style. It's awesome that he showed me different models and helped me find the perfect bed. And to top it off, he got me a fantastic deal! That's definitely a win-win situation. I would highly recommend Andy from mattress firm to anyone looking for a new mattress.”
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“I recently bought a bedroom set from this location. The experience was exceptional!! Sharon was our sales person and she was well informed on the products, professional and just a beautiful person to deal with! White glove service!! I highly recommend if you visit this location that you ask for Sharon Praylow!! Love our room too!”