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March 2024 by Albert Babaev
Clean, well kept and had a good price.
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February 2024 by james ambert
My friend recently has a unit in the queensbridge cubesmart and I must admit I'm astonished!! Didn't expect the friendly service from the store manager and her associate plus the unit and building itself was spic n span clean!!! Unit itself was impeccable and from bathroom to inside premises I was totally impressed!! Store manager accommodated all her customers as I was in lobby with professionalism and knowledge . I'm normally a picky person expecting something negative in these types of companies but I must say...IMPRESSED!!!
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February 2024 by Shamika Lindsay
The location was convenient but the hours of operation was not convenient for people like myself who work a 9 to 5 job. There is no time to visit your storage space at your convenience. As a long time renter of Cube Smart, the units rent has increased tremendously for such a tiny space. Just wasn't worth renting anymore. Hopefully the hours of operation will increase and the rent will decrease. If that happens I will rent from Cube Smart again because the staff was always kind to me when I did have the opportunity to make a rare visit and close my unit.
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January 2024 by Janet Bikowski
Amanda, Bryan andJR at the 21st street Cube Smart are helpful and friendly! I was both impressed and pleased to do business with them . They facilitated my finding a company to remove unwanted items . Great group!
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December 2023 by Anuj Godase
Amanda at the LIC, NY location was very hands on and amazing and was super helpful.They're the best!
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November 2023 by Linda Iatrou
Pricier than most, but It’s clean and convenient!
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October 2023 by Elie Noune
I had an amazing experience using this facility!The move in and out were super smooth. The units and facility are clean and very well kept. There’s even music playing in the background which makes the move less boring.The staff was super helpful and friendly, from Amanda over email to Brian and the manager JR who helped me fix an issue with my keys when I moved in.Highly recommend this location and would definitely be renting storage there again if needed.
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October 2023 by Eu, Green
The workers are amazing! I don’t know her name but yesterday, Sunday, when everyone else is off she was working hard and very helpful! Thank you Cubsmart! You are the best!!! They even have parking for customers! ???
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August 2023 by Shelfie NYC
We love JR!! He was SO SO SO HELPFUL! He took all our garbage so we didn’t have to! What great staff you have!
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August 2023 by Grant Gordils
Nice, well-maintained place. Very helpful employees, especially Chaneil, at 39-25 21st St. Long Island City, NY 11101. I would have given a higher score for the customer service alone, but ... the horrible, expensive prices! I know it's NY, but come on! I wouldn't recommend it because of the prices.
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August 2023 by Bruce A. Gold
Everyone at the desk is pleasant and helpful, and the facility is very clean
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July 2023 by Raphael Castoriano
The staff could not be more nice generous accommodating so thankful
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June 2023 by Reithm01
Good service with making changes in the unit for storage; building is kept clean
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May 2023 by Leon Hilu
The staff, especially JR the site manager / maintenance was always great to deal with. Friendly, professional and did an excellent job keeping the areas clean.
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May 2023 by D. Angie Dollard
It’s secure, the staff is always very efficient and polite and everything is above board. No complaints and much appreciation for the years of reliability and courtesy!!!
