-
March 2024 by Bryce Smith
By far the worst post office I’ve ever had to deal with. It’s typical pretty much like anywhere else. Understaffed people don’t care I’ve had multiple packages take an unbelievably long time due to there negligence of ripping the package and damaging the address. And by far one of the worst actual delivery service mail dosent come till 3-4 on in the afternoon. What if I get my check by mail and need to cash it in the morning before I go to work? Absolute joke of a city and postal service
-
March 2024 by Raven
If I could give them -5 stars I would! Staff was absolutely rude and would not let us pick up our package we need before vacation. 10/10 would not recommend going through USPS EVER??????????
-
January 2024 by Cindy Jones
I love my post office so much! They are always pleasant and friendly!
-
December 2023 by Joan Estevez
The package was marked as delivered, but it never arrived at the address.
-
December 2023 by Georgette Jolley
They won't redeliver a package to a lockbox for me- I called Friday and told them I am too sick to come get it. The Girl put me on hold for 30 minutes then said the lockboxes are full. I ask her to please pritorize my package for a redeliver to a lockbox.( they won't deliver to the house) Since I can't come to get it at the post office. She ask why are you sick? Which is none of her business.She said I'll try & have them put it in a lockbox on Monday. I had a Dr's apt on Mon. My driver was nice enough to stop & get my mail- no package. And 7 open lockboxes.I've tried to call them several times but now they don't answer the phone. Rings 25- 30 times and then cuts off. Since they don't answer the phone & I'm too sick to go get it. I guess they'll send it back.Horrible service but they don't care.I get other people's mail- all the time and have even gotton other people's packages. That I had to take back to the post office & they always make an excuse at the counter.I've lived in several states and cities and this post office is absolutely the only one I've ever experienced these problems with. They are plain horrible- lazy- & could care less about doing their jobs correctly.
-
November 2023 by claudia robinson
My mail carrier is great. I post my Mercari items from my mailbox, and they all have arrived safely at their destinations. I’ve never had a problem with this service. The other services just throw things on peoples’ porches. The USPS delivers my merchandise to the buyers’ mailboxes, safe and sound.
-
November 2023 by Eddy Contant
Lockport post office has gone down hill in the past few years. Mail has been coming later than it ever has. Today my mail was thrown on my front porch when clearly my mailbox was 10 steps away on my garage door. The service that is ran by the government is really setting an example for the government has a hole. Definitely disappointing to say the least.
-
October 2023 by Jeff Saraf
Never had a problem with Lockport post office.I live at locust gardens by Lockport high school and have top notch service. The mailman I have is a wonderful young man that always has a smile on his face. I can't understand all the negative reviews.
-
August 2023 by Dennis Scott
Terrible service, they loose packages from Amazon all the time, which they were not an option for delivery service, no wonder they are closing offices, all these entitled over paid people can't deliver a simple package or even answer their office phone. Giving 1 star was too much
-
April 2023 by Scott W.
Delivery of regular mail has been non-existent in the south street area since 14APR2023. Vans delivering packages but no standard mail in envelopes. Phone rings into infinity as no one ever picks it up. Waiting for an emergency replacement for my debit card. Bank says it's at this post office. Same for the utility company. Same Lockport good ole boy system that fails consistently. I'd have gone into a negative number for their performance however one star is the lowest that's offered here. We have not seen a mail CARRIER in four business days. Do yourself a favor and head on over to williamsville or Tonawanda or any place but here. Incompetent doesn't even begin to cover it.
-
April 2023 by charles ellis
The mail man came at 5:45pm. The flag was up on my mailbox.He did not pick up my letter. No mail. Usually, he delivers mail around 11:00AM. It was a Monday. Must have been a new guy
-
April 2023 by James Darman
Missing packages, missing mail!!!! This is getting ridiculous! Judging by the reviews on this place I'm not the only one who is missing packages that are saying delivered and never got them!!!!
-
March 2023 by Cyle Hoffman
My packages keep going missing.(somtimes they will show up days later taped up like someone opened them)They come back scanned saying delivered. We check our security cameras and no-one is coming up stealing them. We have filed numerous complaints, talked to the post master and called the postal inspectors. Nothing has changed.Now it has happened again.Missing packages.
-
March 2023 by Lizzy McCartney
I absolutely love how my mail and packages always come back open or never delivered when tracking says they've been delivered. This place always has some lame excuse. Hope the people stealing mail gets caught soon.
-
March 2023 by BigJohn Outlaw
Missing packages, missing mail!!!! This is getting ridiculous! Judging by the reviews on this place I'm not the only one who is missing packages that are saying delivered and never got them!!!!
