Tops Friendly Market is a clean and well-maintained store with friendly and helpful employees. Customers often praise the staff for their kindness and understanding, noting that they go above and beyond to assist, such as helping find items quickly or offering help with personal needs like charging a phone. The store's atmosphere is enjoyable, with pleasant interactions at the seafood counter and friendly greetings from cashiers. Despite some minor confusion with recent changes in the store layout, overall shopping experiences are positive. Customers appreciate the welcoming environment, the helpfulness of staff like Darlene and others working at the registers, and the effort of employees who make shopping more convenient, such as offering to charge phones while waiting. The store maintains good cleanliness, though some wish for more familiar options like Tim Hortons, as the current offerings are seen as less desirable. Overall, Tops Friendly Market provides a friendly, clean, and helpful shopping experience.
I was in a hurry and couldn't find something and one of the corporate guys was very nice and showed me. Also, I went to cash out and the app. It wasn't working right to get to my bonus card. Giana and Jeff were very helpful. They were very understanding and respectful. Great people!
May 2025
What a shopping pleasure, the store was so clean and the employees were so friendly that it was truly the best experience ever. I had to ask the lady behind the counter at the seafood section a question and she was very pleasant. And my cashier Natalee was very friendly, greeting me at the beginning and end of my transaction.
March 2025
In & out of pharmacy fast even with 5 people ahead of me
