The Auto Store, located at 6499 S. Transit Rd. in Lockport, NY, is known for its integrity, value, and trustworthiness in the used car market. Customers have shared positive experiences, highlighting the dealership's commitment to customer satisfaction. Many have purchased vehicles, including cars and trucks, and have found the staff to be friendly and professional. John and Tom are frequently mentioned for their exceptional service, with customers appreciating their fair handling of issues. For instance, when a customer faced problems with a Corvette, John offered a full refund without hesitation, showcasing the store's dedication to customer care. Similarly, Tom provided a warm and welcoming approach during the buying process, ensuring that customers felt comfortable with their purchases. The dealership is praised for its willingness to resolve any post-purchase concerns promptly. One customer noted that after discovering suspension issues with a Jeep, Tom and Joe from the mechanic side quickly addressed the problem at no cost. The Auto Store is recommended for those looking for well-maintained used vehicles, whether it be motorcycles or trucks. Customers emphasize that this is a used car lot, which comes with its own set of expectations, and they encourage potential buyers to reach out to the knowledgeable staff for assistance. Overall, The Auto Store has built a reputation for going above and beyond to ensure customer satisfaction.
I've got nothing but great things to say about the auto store! Friendly and professional service!
October 2023
Bought a jeep here a few months ago. Initially had issues with it but the dealership worked with me to fix all problems. Jeep has been running great since. Will shop here again!
March 2023
An Auto Sales store with integrity that sells well maintained, fixed up automobiles from motorcycles to trucks.Highly Recommend!!!Ask for Tom.
