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November 2023 by Dylan Maybee
Best mechanic shop
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July 2023 by Michael Lysiak
I have been taking my car to South Niagara for a few years. But they have done the unforgivable. My wife took the car in for an inspection and it failed; no big deal. It needed brakes, a ball joint, and the tires were right at the limit. Considering the car now had almost 80k I ordered new front brakes, calipers, and rotors. I went to install the parts and that's when it began. I was able to remove 4 of the 5 lug nuts by hand, and by hand, I mean with nothing but a socket and my hand, I didn't even need a rachet! The fifth came off without a single impact from the air gun, it spun right off. I was upset, but I figured everyone makes mistakes, and luckily, nothing happened. I took the car back for reinspection and to have the new front tires put on. After cashing out, I just felt I had to at least tell the shop owner what happened. I wasn't mad but it did bother me that it happened because my wife drives my 6yo daughter around in that vehicle. I expected an apology and for them to bring it to the technician's attention, after all, it could have been a serious situation. Well, this was not what happened. The owner first told me they do not remove a wheel during an inspection. Unfortunately, this upset me even more because that meant that the vehicle my wife drives my daughter around in was in an unsafe condition for a lot longer than a couple weeks. To top it off the vehicle had only been serviced at South Niagara for at least the prior two years so it was still on them. It also meant they did not perform the inspection to NYS standards which require that at least 1 front wheel be removed during an NYS Inspection. I brought both these points to their attention and the owner had the technician who inspected the vehicle come up front and tell me that they do need to remove a wheel for the inspection. I pulled up the New York State Inspection guidelines stating the requirement and they would not read them and continued to deny that a wheel needed to be removed for NYS Inspection. I was livid and upset. Not only did they put my daughter's life in danger they would not even recognize what was written in NYS inspection law and tried to deny the whole thing.Service: Vehicle Inspection
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July 2023 by Michael L.
I have been taking my car to South Niagara for a few years. But they have done the unforgivable. My wife took the car in for an inspection and it failed; no big deal. It needed brakes, a ball joint, and the tires were right at the limit. Considering the car now had almost 80k I ordered new front brakes, calipers, and rotors. I went to install the parts and that's when it began. I was able to remove 4 of the 5 lug nuts by hand, and by hand, I mean with nothing but a socket and my hand, I didn't even need a rachet! The fifth came off without a single impact from the air gun, it spun right off. I was upset, but I figured everyone makes mistakes, and luckily, nothing happened. I took the car back for reinspection and to have the new front tires put on. After cashing out, I just felt I had to at least tell the shop owner what happened. I wasn't mad but it did bother me that it happened because my wife drives my 6yo daughter around in that vehicle. I expected an apology and for them to bring it to the technician's attention, after all, it could have been a serious situation. Well, this was not what happened. The owner first told me they do not remove a wheel during an inspection. Unfortunately, this upset me even more because that meant that the vehicle my wife drives my daughter around in was in an unsafe condition for a lot longer than a couple weeks. To top it off the vehicle had only been serviced at South Niagara for at least the prior two years so it was still on them. It also meant they did not perform the inspection to NYS standards which require that at least 1 front wheel be removed during an NYS Inspection. I brought both these points to their attention and the owner had the technician who inspected the vehicle come up front and tell me that they do need to remove a wheel for the inspection. I pulled up the New York State Inspection guidelines stating the requirement and they would not read them and continued to deny that a wheel needed to be removed for NYS Inspection. I was livid and upset. Not only did they put my daughter's life in danger they would not even recognize what was written in NYS inspection law and tried to deny the whole thing.
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January 2023 by Christina Parker
I was driving in the pouring rain and all a sudden my wipers stop working and luckily south Niagara was right there. I stopped and they squeezed me right in. They took care of me so I wasn’t stranded. They have always been amazing and willing to help me. Thank you South Niagara for being amazing.Service: General repairs & maintenance
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July 2022 by Pete P
GREAT service! The employees are very kind and personable and my car always comes back in a timely fashion! Been coming here for almost a decade, and it is the best auto shop in the area.Services: Exhaust
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September 2021 by Samantha Baker (Samwise)
Scheduled an oil change & car inspection quicker than any other place around (got me in the next morning!) and was finished within an hour, not even 40 minutes. I'm super grateful to these guys! Thanks for the quick & painless visit!!Service: Oil change
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May 2021 by Kendra T
This shop is awesome. I was stuck away from home and they took me in right away. Found the problem really fast and started to work. They could not find anywhere local that had my part in stock so instead of me being stuck the re e all day they sent one of there guys to pick up the part needed. That is awesome service that you just don't find much of any more.. if you need your car worked on I highly recommend bringing your car here.Service: General repairs & maintenance
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April 2021 by Joe Fell
South Niagara is friendly, experienced, perform quality work and competitive in price. They are great and I highly recommend them.
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April 2021 by Chivonne Barnum
Had to get an state inspection asap. They got me in and out super quick! I had my daughter with me and I was surprised and so happy to see children's books in the waiting room. Awesome customer service! I will be taking all my vehicles to this mechanic,and I will be directing family and friends!
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January 2021 by metoria
Everyone at S. Niagara Repair is very professional and friendly. They really know their stuff and have very affordable prices. Because they are privately owned it's far more personable than commercial repair shops where you're just another number. They have fixed a myriad of problems that my car has had over the years and I've never had an issue. I definitely recommend them.
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January 2021 by of sound mind and body
I started doing business here a few years ago beginning with an oil change and state inspection. I immediately became comfortable bringing my Jeep Grand Cherokee here for all my needs. Roy, the owner, and Bob are great to deal with. I often recommend South Niagara Auto Repair to family and friends whenever the subject comes up. South Niagara is my auto repair place.Paul P.
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September 2020 by Jaclyn Sax
We had a great experience at South Niagara auto repair today my sons vehicle was very dangerous with a caliper off a break they took care of it in one business day and completely fixed it safe to drive now we also had two cars inspected in a very quick and timely fashion and we would highly recommend this business
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July 2020 by Joe Hahn
I have a small fleet of vehicles that are well taken care of by South Niagara Auto. I used to do my own repairs but became overwhelmed trying to keep up. I trust very few mechanics and Roy at South Niagara is one of them.Joe HahnAFP Group Inc.
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May 2020 by Brandon Wall
fast friendly and professional would definitely recommend!
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February 2020 by Bethany Wann
Went into the shop to get my brakes and an oil change completed. I casually mentioned some other things I was having some issues with, the owner told me he would look and see if he could figure out the issues. I had gone to other mechanics to have the same issues fixed and was always told it was either going to cost over $1K or it wasn’t possible at all. THEY FIXED IT! all of my issues I was having RESOLVED! and it didn’t break the bank. I will be a forever customer. Great service, great customer care, and friendly owners!!
