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February 2024 by Tim Mondello
My poodle got a Grooming. Very well done. Friendly service.
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January 2024 by cheryl major
Always get my pet supplies there
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January 2024 by Aaron Tomaino
The staff is very nice and the store is always clean but the price is kinda high I only go there if i have too
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January 2024 by dan bailey
Have what I need
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January 2024 by Laurie Derck
Just love this store
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January 2024 by Ted Draper
I have a French Bulldog who is very fussy about getting her nails done. The groomers always take care of her just fine and give me a smile when I'm done. The nail trim is much less expensive than going to a vet. I recommend them!
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January 2024 by William Collesano
Store rep was very knowledgeable about dog food brands and was a great help
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January 2024 by Cathy Chilton
Adopted a kitty from ten lives there, sooo happy!
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December 2023 by Beach View
My groomer, Kaitlyn, she was great! This was the first time for 1 of our dogs was there for a nail trim. She was wonderful with him. I brought our other dog in a few weeks ago and there was another girl working, she is horrible. My dog is the kindest dog and never barks at anyone, he was barking at her. She never talked to him and was not friendly. Today I told them that I didn't want her to touch my dog. I watched her with another dog, she was rough, rolling her eyes and was agitated with the dog she was grooming. She needs a different job.
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December 2023 by rachel mezzoni
Grooming area refused to take my dog after going there MULTIPLE times prior to get nail trims because of a “policy change” since my dog is over protective when I am around. They wouldn’t listen to me and take my dog and let me leave the room for him to calm down (like we have done 4 other times). I also had a muzzle on him because I know he gets anxious and they made him take it off even though it no way interferes with trimming his nails. But the vet, daycare, trainers, other pet stores seem to have no issue so I do not recommend petsmart in Lockport for grooming needs, especially if your dog gets nervous when initially being taken from you.
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November 2023 by David Caraco
No greeting. Out of a lot of products. Was never even spoken to by an employee during our lap of the store looking for wager we went in for. Left empty handed.
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November 2023 by Shari K
Took my puppy here for his first groom and they were amazing with him. They gave me pointers and things to practice so grooming will become easier for him, and came up with a plan to help ease him into the grooming process so he doesn't have a horrible experience. Everyone was very nice and pleasant.
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November 2023 by Krissy Newton
Went to buy flea medicine and wanted the 3 pack but they didn't have any left. Ask if they would sell other brand for same price as brand I wanted. Girl said no. Wasn't happy. Had to get the 6 packs for more money.
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November 2023 by Dano Welch
Exchange was easy and large selection of canned cat food to pick from.
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November 2023 by Bad Bad Golf
Great prices and amazing customer service