-
December 2023 by Laura
I'm very sad to say my visit warranted such a negative review. I visited this DG location with my elderly family member to buy some Christmas wrapping supplies. I very rarely visit this location, I much prefer the locations in Wilson / rt 104, both of which are very decent.We finished shopping (with baskets) & went to check out, we were met with one employee (I'm assuming the manager based on background conversation) who was cashing out/helping a different customer & told us very abruptly that the self checkout was open that accepts cash and card. Both my family member & I had a basket full of items to check out. It was fairly inconvenient, as my family member is elderly & does not understand how the self service system works. I cashed them out, alongside myself. It took 10 minutes due to all of our items. We had to place our baskets/grocery bags on the floor just to have enough room on the limited counter place. There were two gentleman in line behind us with an arm full of items who could have been in & out if we were not at the self checkout. I felt sorry knowing our transaction held them up but we were basically forced to check ourselves out. I couldn't help but say to my family member on the way out how dysfunctional that particular DG was, with the manager overhearing me & another customer looking at me in shock. I completely understand not receiving a top notch interaction in a DG anywhere, but this was a little ridiculous. One staff member on the floor & a constant stream of customers. If the employee we encountered today was actually the location manager, then this DG is in desperate need of a replacement.
-
December 2023 by Pizza Joe
This place is awful ?. They always close early, the staff is the most unfriendly and incompetent bunch. Don't waste your time here go to Newfane or Lockport. Hopefully this store closes soon. Would love to see something good go into that space!!!
-
September 2021 by Sandra Wilson
I can't get on coupon site. I mess up my pass work my fault. But site won't let me fix it
-
April 2021 by John Murphy (Murphy)
Great for a quick stop or if your low on money that week lol
-
March 2021 by John Murphy
Great for a quick stop or if your low on money that week lol
-
March 2021 by Jess Malloy
Always friendly & helpful
-
February 2021 by Jennifer Hessel
Always find a bargain
-
January 2021 by Eugene Cavalieri
Buzzy, long lines to check out.
-
December 2020 by Lyn Stickley
Just what you need
-
December 2020 by Lillian. Truscio
I can almost always find what need... they have cleaned up the store. And I thank you for that. Nice folks that run the store.
-
December 2020 by Joshua Alberter
Good prices. Usually have what I need in a pinch when I don't want to drive farther. Seem to have good inventory.
-
October 2020 by brian watkins
Hard to beat for value
-
October 2020 by Terry Payne
Prices are reasonable and easy find stuff
-
October 2020 by Ashley842
Great deals.
-
September 2020 by Anthony Anthony
Nice people that work there.
