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December 2023 by Jim Bonaventura
Great, personalized customer service from knowledgeable professionals.
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October 2023 by Maria Stayer
The staff is beyond helpful and friendly! We repainted our family and dining rooms and the staff I worked with knew exactly what to recommend. I’m super impressed with the 1 coat results. The products are top quality. I will be a customer for life!
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August 2023 by Matthew Goodrich
Very helpful staff
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August 2023 by frances guinta
The source for Benjamin Moore paint, the paint I have had the best success with above all others. I go to the Liverpool store and found the staff to be professional and knowledgeable.
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August 2023 by Shelley e
Been going there 15 years, and it's worth it to drive 30 miles to get there. People are super helpful and knowledgeable and nice. Only one bad experience but that will happen anywhere.
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July 2023 by Ashley L (augh)
Their Benjamin Moore paint selection is super good and I’ve always had someone help me color match or suggest juuuust the right shades to compliment one another. Every time I think “I think this sample will work!” and I choose it on my own to add to my samples, it’s never a good a choice as theirs. They also seem to have loads of gorgeous wallpapers to order. Staff is sweet, friendly and will suggest / correct your purchases too - no accidentally buying a textured roller if you wanted a smooth finish. One staff noticed we had selected brushes meant for a different paint type and asked for confirmation before recommending a new one. I’ll just always prefer Purcell’s over a big box chain for paint / wallpaper / stain needs.
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July 2023 by Patrick Lisconish
Big shout out to Andy at purcells for hooking me up with the right floor paint. Came out Great!
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March 2023 by Joel DAuria
Got just what we needed. Friendly professional service.
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January 2023 by Jason Kline
Plenty of paint always available, especially on Fridays. Tool, naps, brushes, rollers, and supplies are scarce. It seems they would have a wider selection? One section has rollers naps brushes pans sticks tools and cleaning stuff jammed in one section, causing a poor selection. Other than that, the staff is great and I like Ben Moore.
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October 2022 by Roger Hutchinson
Very helpful & professional.Able to match an outdated product.
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October 2022 by G Betts
Always receive great advice and recommendations. We have always bought Benjamin Moore paints from them and never have been disappointed. I have my phone number on file so they can keep track of the paints we have used. AVOID the Benjamin Moore paint app, it is very poor in matching colors. Go in the store and use the traditional methods for matching paint. Great staff, great service, great quality product and good value in terms of pricing.
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October 2022 by Kevin Lucas Art
I started at the Bridge St location. I needed some of the Benjamin Moore swatch books for a client I'm working with. They were super helpful and went out of their way to help. Ultimately, they didn't have a specific collection fan book I needed. They called the N.Syr location and said they had what I needed. They could either get one in house for me or I could pick it up there. I drove to this location and they had everything I needed.Here's where they really shined. The woman who helped me was amazing. I hate myself for not remembering her name. I try hard to to gives props when deserved. She spent over an hour with me helping me to best match a collection of palettes I had on my phone (not at all easy to do, btw). There weren't a ton of customers in the store at that moment so she could spend the time and did, instead of hanging out behind the counter on her phone. God, I hate that when it happens. She was patient, helpful, and engaged. Super refreshing and much appreciated. There were a couple other guys who also worked there who were super helpful as well with questions. Nice.I left with a bunch of stuff and more knowledge than I had ever expected to get.Great place. Well organized. Clean and customer centric. Always my first go-to.
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November 2021 by Suzy S.
Purcell's is a local business, with more than one location. They have excellent service and a wonderful selection of paint. We're repainting the entirety of the inside of our house, and the customer service there has been very helpful in deciding how to select paints and which colors go with what.
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October 2021 by Jeff
I'm painting a storage shed with rough cut lumber and once again Purcell's took the time and told me what paint to use and how to do with a sprayer awesome ? this is why I keep going back to Purcell's and will keep going back ?????
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October 2021 by Rob Parmele
I've been going here for years and always got excellent information and help on my painting projects.
