7:30 AM - 3:30 PM
7549 Oswego Rd, Liverpool“As a business owner and very busy human it is always helpful when a company would go out of their way to accommodate you ! While running late and needing propane they waited beyond closing time for me to get there and filled me right up with a smile and few good laughs. Great prices on propane , priceless customer service”
“The two guys were friendly and professional. They allowed me lots of time and space to offload my motorcycle and gear before examining the condition of the truck and trailer, and even found my jackknife that had slipped under the seat!”
7AM - 7PM
7803 Brewerton Road, Cicero“Rented a cargo van from UHaul in Syracuse NY. Aleasha was my customer rep and she was great! Explained every detail to my understanding. The van itself was perfect. I had the privilege of driving a brand new Ford Cargo Van with just 100 miles on it.”
“Rented trailer. Received trailer. Returned trailer. More or less smooth sailing. Five stars…
Rented trailer again. Easy going customer service. I’d guess the poor reviews listed here were probably related to the individual posting.
It’s also true the trailer I got was not the one ordered. They gave me a rental pretty similar. 4x8 vs 5x9. I’ll happily take the extra space and the weight/size penalty was insignificant. This is U-Haul and things are in constant flux.
It appears there are new owners/managers from several years ago.”
“I have to say that you are great to work with and are willing to help. The service people are very polite. My dissatisfaction on this last visit was that if the service man made the adjustment that was needed on my pilot then I wouldn't have gotten stuck having to pay an emergency service fee to have a 2nd guy come to make the adjustment. I am very disturbed by that but I had to do it because it was when we had temps in the minus digits. They accommodated me for the service as I had a DR appt that day so they arranged to come when I called that I got home. For that I am grateful. I am your fan but that service fee for the 2nd visit never should have happened. Thank you”