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10AM - 7PM
318 Oswego St, Liverpool
Mobile Phones
“Amazing customer service! Went in to upgrade my sons phone, they not only made the process easier but found ways to save me money on my bill and they had my sons new phone and accessories sent directly to him, saving me from dealing with shipping it to him.”
“Best place to go for help with technical support. More helpful than any other phone store. Everywhere else we tried was inattentive or just said they couldn’t help with accounts not associated with the brand, or third party apps. Staff I are extremely knowledgeable and willing to take time to help customers.”
9AM - 7PM
3850 NY-31, Liverpool
Mobile Phones
“The store's customer service is fantastic!
After spending an hour on/off the phone with customer service on the phone & after that frustration, I walked into the store at 6:30p (they close at 7p) Amanda was AWESOME! She fixed my phone & helped me calm down because I went in & I kept thinking the guy on the phone made me feel stupid. Dude, I'm old & I'm not a technician! Thank you Amanda for your help & your patience! You're truly an asset to the Route 31 Clay store & Verizon!!! ??????????”
“Arrived from Canada (twice!) to get and activate a prepaid Sim card. Absolute great service from from the staff at the front desk. Recommend to any Canadians heading south along the I81. Will go back there on our next trip.”
10AM - 8PM
3881 NY-31, Liverpool
Mobile Phones
“Joe made it very easy to switch our home internet and phone service from spectrum to T-Mobile!! Amazing and magnificent customer service like he was our friend. Recommend this store for sure.”
“Danny Torres the Associate who worked with me was Excellent. Friendly, Knowledgeable, Patient, and solved my issue. Very good employee.
Rich Hall”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I went into the Liverpool Verizon location with a couple of problems: needed a charger for my smart watch and better phone/data coverage while traveling. Don showed me the wireless power share app on my phone which blew my mind. He then did a quote to change to the upper level of My Plan...not much of an increase in cost but more accessibility to towers! Game changers both!! Don answered all my questions and concerns with honesty, caring, and humor. Liverpool Verizon is the only place I go for phone questions! It's the best!!!”