Banks in Liverpool, NY

“As the Chairperson of the largest Thanksgiving Day event in Central New York, and a contributor of up to $220,000 to charity annually, I greatly value a bank that not only efficiently manages our finances but also actively supports our commitment to community service. Seneca Savings Bank, under the leadership of Annette Sherwood-Fischer at the Liverpool branch, has been instrumental in this regard.Annette has gone above and beyond in her role, extending her expertise to help us coordinate grant management, which is vital for maximizing our contributions and impact. Her team mirrors this exceptional dedication, offering detailed attention and expanded banking options that have significantly improved our financial operations. The staff’s community-mindedness aligns perfectly with our values, enhancing our efforts to engage and support the local community.We are continually impressed by the warm, family atmosphere and personalized service at Seneca Savings Bank, a welcome change that marks a significant upgrade from our previous bank. Transitioning to Seneca has not only provided superior personal care but has fostered a true partnership in our charitable endeavors.If you're looking for a bank that understands both your business and personal needs and is eager to help you give back to your community, I highly recommend Seneca Savings Bank.Always forward,Scott HenryChairpersonLiverpool Turkey Trot”

“Pleasant workers there. Stopped in after a day of kayak fishing. Close to the lake and river. They have ice and drinks. Gas. Ice cream! Convenient with a capital "C."”

“Pretty helpful with day to day banking.When performing overseas money transfers they unfortunately did not know how to initially and provided incorrect info on the charges of the transfer.All in all though pretty happy in general. Good location.”

“Amazing and helpful staff! Angela is fantastic and always a pleasure to work with! I couldn’t be more happy with her knowledge, experience and overall quality with banking at Empower! She truly cares about her customers!”

“Great experience with Chen: I arrived past 4pm and even though I had a complicated banking request, Chen offered to assist. He was very efficient+effective and managed to take care of everything faster than expected. This really helped me out since coming the next day was not an option for me. No wonder he's got a bunch of awards, he's a real banking rockstar!”

“This is my go to branch, and it has always been a pleasant experience. I switched from an online only bank back to a brick and mortar, ONLY because it was a hassle withdrawing money for large purchases. Only thing holding this institution back from 5 stars is their god-awful automated phone service and the terrible app that seems to do the bare minimum. I've been trying to change my Debit Card PIN for 20 minutes via the automated service, and I finally gave up. It keeps telling me "I didn't understand" and to "call back later during business hours", even though I'm using THE KEYPAD. NO KIDDING YOU DON'T UNDERSTAND. I literally spoke to a rep earlier who told me use the automated line!The summary: real life people are always nice, but on the technological side, you'd have better luck using services designed by monkeys using typewriters.”

“I joined Chase Bank in June. I came into this branch to get some starter checks. Unfortunately, I didn't get this gentlemen's name, but he was super helpful and effective. The process took about 5 minutes. I'm definitely a satisfied Chase customer. I also like how I get text messages when I've used my credit or debit card, get text alerts about my credit card balance, my checking account balance and when I get my paycheck deposited into my account. Super helpful.”

“My spouse and I have always had good experience with THIS branch since we have been banking with them more than 15 years, seen many bank people coming and going and always get good service FROM them recently we dealt with the Merryl Lynch person and he was very informative to our needs. Of course the pandemic put a kink in business but THIS branch and their people are excellent”