11AM - 5PM
318 Oswego St, Liverpool“Amazing customer service! Went in to upgrade my sons phone, they not only made the process easier but found ways to save me money on my bill and they had my sons new phone and accessories sent directly to him, saving me from dealing with shipping it to him.”
“Matt is always honest and has the problem fixed promptly for the right price. Matt is a knowledgeable mechanic and I will always bring my vehicles to him- Phil and Dan Mulpagano”
7AM - 9PM
3857 NY-31, Liverpool“I visited the Clay Target on Good Friday to purchase some last minute Easter supplies. The store was busy, and I was expecting messy displays and a long wait, but had a great shopping experience. I found all the items I needed, and had a negligible wait for a cashier. The staff were friendly and helpful.”
10AM - 5PM
3850 NY-31, Liverpool“The store's customer service is fantastic!
After spending an hour on/off the phone with customer service on the phone & after that frustration, I walked into the store at 6:30p (they close at 7p) Amanda was AWESOME! She fixed my phone & helped me calm down because I went in & I kept thinking the guy on the phone made me feel stupid. Dude, I'm old & I'm not a technician! Thank you Amanda for your help & your patience! You're truly an asset to the Route 31 Clay store & Verizon!!! ??????????”
“Had everything I needed, but the man working was making sarcastic comments about me and my friend buying a two liter of diet coke. I didn't really care but someone else might.”
“Arrived from Canada (twice!) to get and activate a prepaid Sim card. Absolute great service from from the staff at the front desk. Recommend to any Canadians heading south along the I81. Will go back there on our next trip.”
“I went into the Liverpool Verizon location with a couple of problems: needed a charger for my smart watch and better phone/data coverage while traveling. Don showed me the wireless power share app on my phone which blew my mind. He then did a quote to change to the upper level of My Plan...not much of an increase in cost but more accessibility to towers! Game changers both!! Don answered all my questions and concerns with honesty, caring, and humor. Liverpool Verizon is the only place I go for phone questions! It's the best!!!”