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February 2024 by Ship S.
A great family owned local jewelry store. I have gone there for years and have never been disappointed. I recently inherited a very old Waltham Vanguard pocket watch. It was running when I got it. I took it into Diana's to have it get the "once over." I was told that the inside was very dry, the mechanism had no lubrication left. I pretty much already knew that. I was also shown that the crystal was very yellowed. I left it there for them to work up an estimate for me, and when they called it was a reasonable estimate. I got the watch back today and it is stunning!! A new crystal, mechanism lubed and it is great. I could not be happier.
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October 2023 by Ali M
I was in the market for an engagement ring and I was looking at all the big brands and I was not satisfied. So one day I searched on google and I saw Diana Jewelers with glowing reviews from everyone and so I said why not!One thing I will say is you will not be disappointed, Betsy was very attentive to my needs and was very patient with me, she sourced 5 different loose diamonds for me to look at based on the parameters I gave her which is excellent service because I got to see different diamonds next to each other and eliminated the ones that I didn’t like!Then we picked a setting together, I was very picky so her being patient really helps out here!Finally Betsy worked diligently to get me the final ring in a very fast turnaround, I think it took a week from deposit to delivery!She also followed up with me about my ring appraisal trying to get it appraised for even more value than I paid for it based on her extensive research!I’m a very satisfied customer and I thank the whole team for their excellent customer service!Overall recommending Diana Jewelers to everyone with well deserved 5 star rating! Cannot recommend them enough!
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October 2023 by Owen Memelo
Had a wonderful experience working with Betsy. She went out of her way to make sure the engagement ring we wanted was exactly what we had envisioned. We had a poor experience with another jeweler and they took the time to sit down with us and explain everything that they would do to correct the mistakes. Betsy even gave me a FaceTime call to go over the details of the ring as I was unable to get over to their shop. They truly care about the customer experience. They nailed it! The ring is beautiful.
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September 2023 by Jessica Emanuelli
You can't go wrong with Diana's! The entire staff is incredibly helpful. Betsy sat with us for over an hour going through the many options, and wouldn't settle until we found what worked best for us. (photo by Jason Hupe)
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September 2023 by Lisa Ware
So happy with my 40th anniversary ring--and very pleased to have worked with Diana Jewelers! Visited while visiting in hometown Liverpool, where Betsy and Jim guided me in my search for a white/yellow gold ring, an upgrade (very much so!!) from my current wedding set. Received by express mail and the ring is stunning--a--semi- custom from Levy Creations. Integrity, professionalism & personalized service--we felt so valued by those at Diana's. Thanks for everything!
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September 2023 by Joan
Diana Jewelers has given us incredible service. They repaired a watch for my husband and also repaired a ring that was my mothers that meant a great deal to me. Two other jewelers said they couldn’t repair this ring. I picked it up today and it looks like nothing was ever wrong with it and it’s just beautiful!
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September 2023 by brian adams
I went here for a custom bracelet made for my wife, with short notice, and they made the most beautiful bracelet in less than 2 days! The customer service was excellent and the quality of the jewelry was amazing. Thanks again Diana jewelers! I recommend this to anyone in need of jewelry
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August 2023 by Steven Pietruniak
My fiance and I had the pleasure of working with Rick, Diana and her daughter during our wedding band purchase. Everyone was not only knowledge and professional, but also very friendly and willing to help answer any questions we had! We couldn't be more happy with the rings, thank you all!
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July 2023 by chris andrews
Designing a whole new ring from two old family rings was new to me. Working with Betsy was easy. She listened and understood what I was interested in creating and she had ideas and the expertise to know what would work. So together we created something I am so thrilled to have and wear. It's original, unique and absolutely gorgeous. If I ever need to do this again, I would definitely go to Diana Jewelers.
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July 2023 by Lynnette Spies
I have shopped at Diana’s several times in the past and received excellent service. The staff are so friendly and knowledgeable. Recently I had some custom work done. I had been thinking for awhile of having my engagement Diamond reset along with my grandmother’s engagement diamond that I had inherited. I made an appointment with Betsy to review options. She spent over an hour with me talking through designs and I made a decision. I picked up my new ring two weeks later and couldn’t be happier! I can’t stop admiring my new gorgeous ring! I highly recommend Diana’s Jewelers, not only for your every day or special occasion needs but also for custom design. Bravo Betsy and staff!
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July 2023 by James Lantz
My fiancé and I had a wonderful experience with Diana Jewelers. They were pleasant, professional, and knowledgeable. They went above and beyond to ensure we were satisfied with our purchase. Thanks so much for taking care of us!
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July 2023 by Kathy Sniezak
After 15 years of suffering from Rheumatoid Arthritis and having to have my diamond ring cut off, Diana Jewelers was recommended to me by a friend. I stopped in and spent over an hour with Jim who gave me multiple options for recreating my diamond on a specialized band from Cliq. The quality of the band, while expensive, is better than any ring I have ever had. He created my 3 stone ring with my original diamond and 2 lab diamonds that were matched to my original diamond by Betsy. For the first time in 12 years I am not ashamed to show my hands and I actually went and had a manicure! I am not a real jewelery person but I always loved rings and bracelets. I have not been able to wear any rings due to the increase in size of my knuckles. Now I can! My husband said that it's worth twice the price to see me so happy! I told him I'll go have them create another one for the right hand! I can't say enough good things about the workmanship from Diana Jewelers. You won't be disappointed!
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June 2023 by Kaleb O'Neill
If I could give Diana Jewlers a million stars, still would not be enough. From the first phone call, to the day I picked up the ring I felt welcome. I have only met them all a couple of times, they made me feel like family. Between the honesty, helpfulness and years of knowledge in this store. I couldn't have imagined going anywhere else after meeting them all. I dealt with Rick for most of the experience and to say amazing is an understatement. All around, couldn't be happier with my experience.
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May 2023 by Caila Perry
Amazing experience at Diana Jewelers! My boyfriend surprised me by getting my grandmothers diamond placed in a new setting that was more modern..they helped every step of the way and made it easy! Would highly recommend them for their expertise! Also happy to say that I said yes!! ?
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May 2023 by layna n
If I could give more stars, I would. I had been searching up and down for local jewelers who had the knowledge, hospitality and expertise to change a battery for a very beautiful and sentimental item. This particular item had been turned away by many for its delicate nature and high value. However, with a hope and desire to get this item in working order, I called Diana Jewelers and spoke to Rick. Rick is not only one of the kindest people I’ve ever met, but also acknowledged the care I wanted for such a special item. With great care, and what felt like no time, this precious item was back in my possession and in proper working order. I am a forever customer now, and left feeling like family. What an amazing experience and possibly the best customer service I’ve ever experienced. If your jewelry holds a special place in your heart, and you want only the best, I highly highly recommend Diana’s. Thank you Rick from the bottom of my heart!
