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September 2024 by Curt Cole
Quick, easy and well explained by service manager. Followed up with me constantly.
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September 2024 by Michael Asiedu
Mark Rupp has gone above and beyond to make our purchase and service experience the best.I will recommend his services to anyone!
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September 2024 by Stacy Moore
Great service experience! They offered to pick up my car from my house and return it the same day. There is no extra charge for this service! It made it so easy to get my car serviced! I needed a basic oil change and tire rotation. I received several updates to keep me informed! I got a phone call to select several options for service with no pressure. Then another call at the conclusion of my service to pay my bill. This could not have gone any better!
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September 2024 by Jacob Previte
Everyone was super nice, helpful and overall just a super smooth experience. Highly recommend
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September 2024 by Mary G
2018 explorer, new from them in 2018-The worse customer service in the service department! My car was there 8 days for what I believed to be a one day thing. I had to text and or call (hours apart) several times every day before I got any responses from Bill. No parts...I needed a water pump- couldn't find any anywhere??!! Never will they get my business again. Prior to this, Anthony was great!
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August 2024 by Barbie Dawley
Davidson ford is the way to go! From my first phone conversation to texting with the sales person to visiting the store, my experience was effortless! Everyone was very polite , professional and prompt ! Thank you Davidson ford.
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August 2024 by Marianne Bordeaux
Really great interaction with salespeople. Very happy with Ford EcoSport. Well worth drive to Syracuse
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August 2024 by Shannon Laurent
Amazing experience at Davidson! Dan was a pleasure to work with throughout the entire process!
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August 2024 by jim harris
I purchased and have been getting my escape serviced here for years. Service teams are friendly but struggle with keeping you informed of the service. I made an appointment for state inspection and oil change. Dropped off at 830am and went to work. By 130pm I messaged to make sure there weren’t any surprises. My vehicle had not even been taken in at that point. Fast forward few hours and I’m reaching out again due to no communication. I asked if my car would be ready by 5pm for planned pick up and got a simple yes response. Why am I making an appointment for 830 when it’s not even started until after lunch? I’ll likely still go there for inspections and routine maintenance, but hope to see better service updates in the future.
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August 2024 by Rosemarrie Stone
Got the truck I wanted at a little higher price per month that I wanted but still got it
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August 2024 by Roger Falconer
Worked with Matt Rupp for a vehicle purchase. Nice guy, quick to respond to questions via email, worked well with my insurance company and credit union. Flawless process no issues! I recommend Matt for a great car buying experience! Thanks Matt!
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August 2024 by Eileen Desimone
They worked extra hard to figure out what was happening to my 2023 Ford Escape.
The manager was very attentive, the whole crew very good.
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August 2024 by Denise Howell
Thanks to your service department the NYS inspection and safety recalls were done quickly and efficiently. The staff was professional a d friendly.
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August 2024 by Rus Miller
The staff communicated well throughout the repairs.
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August 2024 by Shane Lambert
Bought a truck from this dealership and have had over $3,000 worth of repairs within 6 months.
