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July 2024 by Marolyn Baker
Love this store ty
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June 2024 by Michael Brown
Pretty well stocked and organized location. Plenty of parking
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May 2024 by Tom C
I was just over at the Liverpool store and and I want to say the woman had helped me find what I was looking for very wonderful person very friendly and helpful I picked up a window fan and the cashier was just very kind very pleasant plate woman thank you
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April 2024 by John Gioia
I would give a 0 rating but its a 1 star.
Horrible customer service cant find anyone and then when you do and ask for something if they have it they are like its in this area or a different person said we dont have them at all. I Will not be coming back to this store again in this area.
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February 2024 by diane bilecki
Debbie at check out is ALWAYS helpful and pleasant. The store is always clean and well stocked
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February 2024 by Mike Mastracco
So many items in this store such a variety, there is food, furniture, household goods, small appliances all sorts of items in this store well worth checking out. They also have a good amount items that come in and out for every season and holiday. A very good shopping experience.....
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February 2024 by Heather Bodle
Lots of good stuff
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January 2024 by Laura Snow
❤❤❤ this place. They have great gardening decor and seasonal items . I recommend visiting!!! ??
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December 2023 by Sandra Timmons
Changed the store around. Made it difficult to find items
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December 2023 by Melise Fox
I went here tonight with my boyfriend who bought some movies. One of them wouldn’t scan and the cashier was the rudest person I’ve ever met. Poor customer service doesn’t even explain it. She said “nope I can’t scan it” and tossed it and said we couldn’t have it. Like you don’t act like that. I work in customer service and even if I hate my job or am having a bad day, whatever reason she could use, I wouldn’t act like that. If I didn’t know about something I would get the manager and say “I’m sorry it’s not scanning, let me get a manager and see what we can do!” Not act like that. The manager was super nice and that’s why I am giving this a three star because the manager came and was so nice and let my bf have the movie by just scanning another. Thank you to the manager for being so nice! I never write reviews because, again, I work in customer service and get how hard it can be, but she was so rude I had to. Again, thank you to the manager! No hesitation she just knew what to do and was so nice and we didn’t give the manager a hard time or anything because things happen!
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December 2023 by Lawrence Chase
Need more selection, not a savings store
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November 2023 by DK 1969
They usually have what I need and I can get in and out alot quicker than going to Walmart. And the staff is always friendly to me
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October 2023 by Brenda McKenzie
I love going there shopping. The people are great there. Time friendly and very helpful. I always find good deals there
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October 2023 by Race Banyon
It’s a wonder Big Lots is still in business. They are consistently out of their sale items and when you ask if they will substitute, employees literally bark at you shouting “no!” This happened again today when I went in for a half price package of toilet paper which was their daily deal. It was barely lunchtime, and their shelf was empty of this one brand, but overflowing with other brands. I asked where this particular brand is and they said they ran out. It’s barely lunchtime, so that means they didn’t have enough of a supply for the sale. When I asked what they were substituting, the guy literally snapped at me saying “nothing!” Then they suggested I call the home office to complain and wrote down a number for me to call and of course it was a wrong number. Haha… This is not the only store where those happens. What Big Lots fails to understand is when someone like me comes in for an item that’s on sale, I typically spend at least 10 to 15 times the cost of that one item by buying other things in the store so they actually lose a great deal of business by treating customers like they have no value. Big Lots, as a whole, has taken a nose dive in the past couple years. Stores are dirty with dim lighting, and the employees, especially at this particular property in Liverpool, NY, look like they all come from a homeless shelter. it’s obvious Corporate doesn’t care about the appearance they give or in keeping loyal customers. Seriously… How hard is it to substitute a pack of toilet paper?? Big Lots needs to clean up their act or they’re going to go the way of other retailers of late. Personally, I’m done with Big Lots. I don’t care what they have on sale, I’m shopping elsewhere. If this retailer is still in business this time next year, I’ll eat my hat because I can’t eat toilet paper as they are out of my brand.
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October 2023 by Denise Baird
best place for all Holiday Decos
