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June 2024 by Andre Nakashian
Refused to give me two singles for a roll of nickels because I don’t have an account with them. Dumbest bank I ever seen. Also wouldn’t give me hundreds for 20’s.
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August 2023 by Kenneth Murphy
What rude employee simple asking for change and was meet with a blunt no from a person that wasn’t even assisting with no budge from their seat they denied me. 0 stars
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March 2022 by ELI M
Just OK branch. They still have old fashioned ATM service with envelopes. Yet they don't provide the envelope even.
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July 2021 by Richard E Steiner
Terrible customer service, especially the management team. Specifically, the bank manager.
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October 2020 by edgeninja
Please be advised, as of March 2020 due to the COVID pandemic, this branch's temporary hours are Monday-Friday 9AM-3PM and Saturday 9AM-1PM. Masks are required, social distancing must be observed and all account openings/amendments and safe deposit box visits are by appointment only.My family and I have been patrons of this bank since the 1980s. And let me tell you, my parents are VERY finnicky when it comes to financial institutions. Never have I heard them complain about this Queens County Savings. The staff have always been friendly, helpful and go above and beyond to make sure their customers leave satisfied (both my parents are elderly and tend to bombarde people with questions). They took the time to sit down with my mom and upgrade her to Elite Gold status so she'd get higher CD rates and would no longer have to pay for her safe deposit box. They have a financial consultant on staff who will happily open you up to the world of investing while being literally paid to look out for your best interests.You would be hard-pressed to find one of the large banks in this day and age (lookin' at you, Citi) work so diligently to make sure you achieve your financial goals.
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September 2020 by Edge N.
*Please be advised, as of March 2020 due to the COVID pandemic, this branch's temporary hours are Monday-Friday 9AM-3PM and Saturday 9AM-1PM. Masks are required, social distancing must be observed and all account openings/amendments and safe deposit box visits are by appointment only. My family and I have been patrons of this bank since the 1980s. And let me tell you, my parents are VERY finnicky when it comes to financial institutions. Never have I heard them complain about this Queens County Savings. The staff have always been friendly, helpful and go above and beyond to make sure their customers leave satisfied (both my parents are elderly and tend to bombarde people with questions). They took the time to sit down with my mom and upgrade her to Elite Gold status so she'd get higher CD rates and would no longer have to pay for her safe deposit box. They have a financial consultant on staff who will happily open you up to the world of investing while being literally paid to look out for your best interests.You would be hard-pressed to find one of the large banks in this day and age (lookin' at you, Citi) work so diligently to make sure you achieve your financial goals.
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September 2020 by Eddie B.
*Please be advised, as of March 2020 due to the COVID pandemic, this branch's temporary hours are Monday-Friday 9AM-3PM and Saturday 9AM-1PM. Masks are required, social distancing must be observed and all account openings/amendments and safe deposit box visits are by appointment only. My family and I have been patrons of this bank since the 1980s. And let me tell you, my parents are VERY finnicky when it comes to financial institutions. Never have I heard them complain about this Queens County Savings. The staff have always been friendly, helpful and go above and beyond to make sure their customers leave satisfied (both my parents are elderly and tend to bombarde people with questions). They took the time to sit down with my mom and upgrade her to Elite Gold status so she'd get higher CD rates and would no longer have to pay for her safe deposit box. They have a financial consultant on staff who will happily open you up to the world of investing while being literally paid to look out for your best interests.You would be hard-pressed to find one of the large banks in this day and age (lookin' at you, Citi) work so diligently to make sure you achieve your financial goals.
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August 2020 by robert romano
(Translated by Google) Best stuck ever(Original)Best stakk ever
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June 2018 by Beverly sessum
this is one of.my favorite go to place
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November 2017 by Jason B.
Do not ever bank with this corrupt institution they will find a way to make every transaction you try to make as difficult as physically possible. The staff are heartless nasty people who will talk about you behind your back and set you up to fail. The rates aren't competitive, they charge for everything, so why are you banking here? Do yourself a favor and dont