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August 2024 by Noemí Garcia
This place work very slow they don’t have experienced workers, always long lines to be helped
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August 2024 by Just Telling the Truth
They stole my package! I called to see where it is and they are extremely rude on the phone! Where is my package?!!!
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July 2024 by Nathaniel Kossack
The worst UPS store I've ever encountered. Please go literally anywhere else for packing/shipping/ect - there's absolutely nothing here for anyone except frustration. UPS should be ashamed of themselves allowing this store to represent their brand.
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July 2024 by peter tosh
3 time in a month I was there when they were supposed to be open..
Line of customers but doors locked.
I will use a different store from now on..
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July 2024 by Samantha Trupo
Phenomenal experience! I had to ship out 11 boxes for a work event and they had 3 workers helping me making sure everything was secured and they did it extremely fast! Highly recommend!
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June 2024 by Mac Demarco
MARILYN and OWNER refuse Amazon returns and make customers purchase items Amazon doesn’t require in order to fulfill. I’ve NEVER had an issue before since Marilyn refused a multiple return and wouldn’t accept amazons terms. Told me to go to KOHLS or another location. Spoke to Amazon, should’ve never been an issue to begin with. If your store isn’t stocked to handle customer orders or online returns don’t harass the customer. I encourage others to contact UPS and file a formal complaint.
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June 2024 by Jimmy Berketis
Good people, they always make sure your package is going to get to its destination.
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April 2024 by Edie Mohib
Sucks store and sucks employees at all don’t come and don’t waste your time in this store!
I just brought couple small size boxes and they told me we can’t get it because we don’t have enough space but I saw there was a lot of space.
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April 2024 by Joseph Who
This is the worst ups store in existence. Enzo the worker had a real serious attitude when I entered the store. . Rude nasty and disrespectful as the owner just stood there and watched . 0 stars . Learn how to treat customers without us you have nothing . Disgusting!!
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March 2024 by JoAnn Glover
I paid $38.85 for a package to be delivered Refund for 3/16/2024 and it never arrived 1z6r326x285952457 offering a service and taking people's money if you couldn't make the delivery then you should have told me it was too late. Thank you
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March 2024 by Axel González
They are very efficient
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March 2024 by Edriss Mohib
Sucks store and sucks employees at all don’t come and don’t waste your time in this store!I just brought couple small size boxes and they told me we can’t get it because we don’t have enough space but I saw there was a lot of space.
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January 2024 by Mary Toro
I wasn’t going to post a review about this particular UPS store but after seeing so many negative comments about this location I realized that it’s not just me.I frequent this location to drop off many packages for my business. Unfortunately because of an incident I had this past Friday I will not be returning to this location.Seeing that this is a franchise it’s the owner who addresses the reviews so I need to voice my complaint about him in addition to the rude woman who works there.Woman that was at the counter was rude and unprofessional and the owner was the worst.I won’t go into details since he will know exactly what I’m referring to.With his “so many years” in retail he had the worst customer service probably why he has so many negative comments.Most of the people who work there are usually great and I have no complaints about themThis was a first for me and unfortunately the last.
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January 2024 by Ana Montoya
I went to the store because this was the same place my brother had sent all of his boxes when moving and it was seamless and easy. Not my case, carried in four boxes and when someone calls me over, I'm told the boxes can't be sent out because they have handle holes on them and can't be shipped out. Under no circumstance and no solution, the older lady tried to help and get a second opinion but I wasn't trying to waste my time in order to be told the same thing. The kicker is that I went to the same UPS store in babylon and magically my boxes can be shipped, they'll just cover the holes. No accommodation or help just a simple no
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December 2023 by kimberly cronin
They are always under staffed and the older woman that works there I don't like the way she treats the guests and here co workers
