Dollar Tree offers a mixed shopping experience. The store receives praise for its great, helpful, and funny staff, with employees noted for their kindness, patience, and professionalism. Customers report positive interactions where staff are polite, welcoming, and go out of their way to provide help. However, the physical store conditions are inconsistent. Some find it clean and organized with easy access, while others describe it as junky and cramped, with concerns about clutter and safety. The selection can be hit or miss, as some customers did not find what they wanted. Overall, the standout feature is often the excellent customer service despite variable store conditions.