9AM - 12:30PM 1:30 - 4:30PM
7275 W Main St, Lima“Not from the area, but staying with a local friend for a couple months to enjoy the greater Rochester area. I sent some Amazon orders to our friend's home outside Avon, but transposed the house number. Tried to get things updated with Amazon, but wasn't possible. Found the PO local phone number and gave it a try. Spoke with Julie and explained the situation and my mistake.She advised that she was going to update the local USPS carrier and that they'd attempt to hold the parcels at the PO until I'm in the area and can pickup with state ID.Just got a voicemail from Julie that the parcel we thought was absolutely going back to the Amazon seller was still in Avon and they held it for me. I know folk complain about the government and its agencies... BUT there's NO WAY the commercial competitors of the USPS would have gone SO FAR ABOVE & BEYOND for a random customer.AWESOME customer service Julie and Avon USPS team!!! Thank you for being dedicated professionals!”
“I went into the Ionia post office today to Simply mail a money order and if it fits it ships parcel. I was the most confused customer of 2024 so far and the postal worker could have been nicer to me! Iam sorry but I did not get her name but thank you for being so kind to me!”
“UPDATE: They fired the mail lady and everything is fine and working so much better now.
Absolutely crap. For the past 3 years our normal mail LADY has given us neighbors mail, hoarded our mail, mail isn’t being delivered and packages not being delivered and deemed “lost” when it shows it never left the office. The manager is never there and if she is she doesn’t actually do anything but sit at her desk. The mail carrier needs to be fired.
The only time I actually receive mail and get my packages is when we have a substitute carrier. I have called and complained to several offices and emails and nothing is being done. Unfortunately I have to continue to get my mail through them but I will go to hemlock to mail or send packages!!”
10AM - 1PM 2 - 5PM
772 Erie Station Rd, West Henrietta8:45 - 11:45AM 12:45 - 3:45PM
4625 N Main St, Hemlock9:30AM - 1:15PM 2:15 - 4PM
6144 Rush Lima Rd, Rush“I am completely baffled as to why this post office has negative reviews.This is the ONLY post office I will use. I ship very fragile items and the employees are always very careful with my packages. There is never a long wait and everyone is so friendly and helpful.”
9:30AM - 1PM 2 - 5PM
53 Assembly Dr, Mendon“This is the best post office in the nation.* It's clean, it's bright, and there's never a line. It's run by a gem of a lady named Linda, who not only shares that name with my mother-in-law, but she is also so friendly, so helpful, and just so, so nice. This is the post office my wife grew up with, and she didn't understand why everyone hates the post office until she moved to Brooklyn. Having been to this post office recently, now I get where she was coming from. I'd rather fly up to Rochester to take care of mail-related issues here than deal with it all at home. ____________ *I suppose I haven't actually been to every post office in the nation, but I feel confident saying that it doesn't get any better than this.”
9AM - 1PM 2 - 5PM
5832 Big Tree Rd, Lakeville
“Postmaster Denise is always extremely pleasant and helpful. It's wonderful living in a small town where the folks handling your mail are front and center, working hard to get everyone's mail and packages processed quickly.”