Walgreens in Liberty, NY is generally appreciated for its friendly staff and helpful service. Customers often highlight the helpfulness of associates like Leslie, who assist in locating items and provide pleasant experiences. The store typically has stock on items, making shopping convenient. Many customers value the pharmacy staff, noting their dedication to helping with prescription refills and insurance issues, and their willingness to contact doctors on behalf of patients. However, some frustrations are noted, especially regarding phone accessibility, with multiple reviews mentioning difficulty reaching the pharmacy by phone. The pharmacy staff is described as friendly and attentive when reachable, but the pharmacy itself sometimes faces issues, such as being closed unexpectedly or lacking a pharmacist, which can be inconvenient, especially for urgent needs. Customers also appreciate the store’s clearance shelves and rewards program, finding it enjoyable to browse and save. Despite some complaints about advertising and store policies, the overall experience at this Walgreens is positive, with many customers feeling satisfied with the service and product availability. The store seems to be a reliable and friendly place to shop for both everyday items and prescriptions, though a few issues around communication and pharmacy operations remain.
I have been coming to Walgreens for a very long time. I love this store because it literally has just about everything you need. The prices are always reasonable and I absolutely love their rewards system, and it’s always been a pleasure anytime I go.
November 2023
I have no problems with Liberty Walgreens store or pharmacy.
November 2022
The pharmacy department really went above and beyond for me! So grateful!
