“I’ve been treated wonderfully here and Tanner is the goat. I don’t know what all these negative reviews are about but I suppose it’s true that the loudest voices are the most heard. (and the loudest voices are usually the ones that are complaining)”
9AM - 4:30PM
2901 Military Rd, Niagara Falls“Julie is the most wonderful and responsive loan officer I have been working with. She spent time and took extra steps to help me navigate the very tight timeline the car dealership gave to me. She guided me through all the documentation requirements and helped me secure the best loan rate in the market. I wouldn’t hesitate to recommend Julie to anyone who is looking for a loan.”
“I would highly recommend Greater Niagara FCU. I had never used a credit union and a friend suggested I try it for car loans. I was very impressed with the lower rates, great service and relaxed environment. I worked with Nick Darlak, North Tonawanda, branch manager. If it wasn’t for him putting in the extra effort I would not have got the loan and just gone somewhere else. His ability to listen to my special income requirements and spending the extra time made it possible. He was friendly, professional and helpful through the whole process. He’s a valued employee and hopeful is recognized for it. Thanks Nick.”
9AM - 5PM
4255 Witmer Rd, Niagara Falls“Cornerstone really cares about their members & the quality of their lives. Cornerstone is so uniqueThey have empathy for members that is rare in the banking system I love them cornerstone bank rocks”
“I've been a customer for over 10 years, wonderful customer service at the Wheatfield location. The tellers are caring and always remember my name. Any questions or concerns have been addressed in a professional and timely manner~ no complaints!...And I'm a tough critic :)”
8:30AM - 5PM
3577 Niagara Falls Blvd, North Tonawanda“Nice people, always a kind word. And I know that I can be a full some times, but they help me out with a smile on their face and I would recommend this credit union,as one of the better ones that I have done business with!so thanks and I hope you get to see them in person.”
“While they didn't have everything I needed at my visit to Citizens Bank, they were able to put into action what needs to be done. I'd say the workers here go out of their way to provide excellent customer service within the parameters of what they have available at this location. Well done. This location is located in a grocery store. It is not a brick \\u0026 mortar bank, but sure does have longer hours than one, so is more convenient in that respect.”
9:30AM - 5PM
7957 McLeod Rd Building E Unit E1, Niagara Falls“This a very great bank, the tellers were very kind to me and my grandson, we go there often and when my grandson asks for cool and rare coins he can exchange, the teller exchanges the coins to him happily.”
10AM - 4:30PM
1285 Erie Ave, North Tonawanda“Maria was very professional, knowledgeable & extremely courteous. She introduced me to her manager & the CEO. Kudos to Maria for such a warm welcome. I highly recommend this FCU.They offer great auto loan rates.Thank you Maria!”
9AM - 4PM
1071 Payne Ave, North Tonawanda“Always Great Service, from the time I started an account. The tellers call me by name, when walking in. The others who are Managers, are Helpful, Polite, and have gone the extra mile for me always, and I’m just a ordinary client!”
“I'm unsure why this place has 1 star reviews concerning service. The tellers have always been kind and polite and the branch manager has been a pleasure to work with.”
“Though bank hours are infamously bad, I really wish they were open at least till 5 or 5:30 during the week.Would have helped me with issues relating to Northwest. Ok bank though office is nice.”