Stop & Shop has been a neighborhood grocer for over 100 years, offering a wide selection and great value to its customers. The store has a GO Rewards loyalty program that provides personalized offers and allows customers to earn points for gas or groceries. While many shoppers appreciate the option for in-store or online shopping, experiences can vary. Some customers express frustration over limited selections, such as a lack of chicken options and issues with scanners, noting that only a few are operational. Others mention challenges with staff interactions, citing rudeness and a lack of training in customer service. However, there are also positive reviews highlighting the helpfulness of employees, especially in the online pick-up department. One pregnant customer noted that staff frequently follow up about out-of-stock items to confirm preferences. This level of customer service is appreciated and shows that Stop & Shop is committed to making shopping a better experience. Despite some areas needing improvement, Stop & Shop remains focused on its mission to serve the community and fight hunger through initiatives like the School Food Pantry Program. With over 350 locations across several states, Stop & Shop continues to be a significant player in the grocery market.
I recently visited a Stop And Shop Location and was impressed by how clean, well-organized, and inviting the store was. Everything was easy to find, and the staff were friendly and helpful, which made the experience even better.
July 2025
Didn't have much selection on chicken! All they had left was chicken thighs in the meat section! The robot is always in the way!
June 2025
Went to shop, they had no scanners avaliable and heard workers say only 5 scanners for the whole store actually work. I left that store and went to Hicksville. That's the main reason I have been shopping at Stop and Shop because of the scanners. In the future f this contonues, I may just take my business elsewhere
