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March 2024 by Chris Reetz
It's the Depot..... Sometimes good... Sometimes not...
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February 2024 by Katarzyna Kuranowska
You can find everything you need for renovation
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February 2024 by Anthony S.
You can do it and they can help. I guess if you're a handy person it has all the materials and tools one could ever hope to find in a "one stop shop" store. Personally, I loathe going in any of these stores but my budget unfortunately does not allow me to hire people to do repairs and/or remodeling on my home as much as I would like. So ...... Home Depot it is. This particular location is similar to many others I've visited. Well stocked and if you can find someone to help you out, they're usually very knowledgeable.
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February 2024 by irene petersen
phone never gets answered
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February 2024 by Robert Armet
Good store
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February 2024 by TYRONE JACOBS
Just tons of stuff. Almost guaranteed to buy something u don't really need right then and there lol.
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January 2024 by Jay Winn
Not the best experience these days. I mean it's great that they have the diversity hires and stuff, but it would be great to actually talk to somebody who knows what's going on. But that's not what we get anymore. I can honestly say I have given about $30k of business to HD competitors this year because of this. I'm Doing more and more with smaller stores and online because it's obvious the people they hire are kind of useless and really should not be working in an environment they know little about. But I blame the management because of this. This year I probably will exceed $30k in business going to there competitors. I'm definitely not alone in this.
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December 2023 by Ian MacCormack
Good place for home improvement supplies.
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November 2023 by Stephanie Ossendorf
Great for paint purchases.Well informed staff.
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October 2023 by Anu Mittal
My experience with Catskill, NY home depot- my impression of the managers. "Reeta" - just the manager for the name , holds no authority what so ever . "Dillion" - tries to make fool of you, unnecessarily wasting your time- giving 5 to 6 phone numbers to call for nothing. "Jennifer"- tries to give you a missed call and has no clue of the matter. I wonder what she is doing there? Even Home depot resolution team could not do anything about this store. Please keep it away from this home depot. I learnt my lesson hard way ... I recommend, please go for lowes near by.Extremely disappointed and dissatisfied by the Catskill home depot 's response to a wrongful delivery of a GE refrigerator done on September 15th 2023 afternoon. One of the delivery guy was too aggressive and did not listen to a refusal and literally forced the delivery , breaking one side of my kitchen cabinet, even his co worker was saying that it will not fit in the cabinet. The delivery person said call them in 48 hrs they will take it back. I called and reported the incident to MDO immediately after they left ..They asked me to call the store to over ride and return the refrigerator .I met them in Home Depot saturday September 16, 2023, they said you will get a call Monday. Since then Home Depot is not being transparent about anything and seems to make me do the run around. Today after not been able to reach the store manager or has her return my calls, we finally met her in the store. She said she is going to make more calls tomorrow September 22, 2023 about the return. We, living in Greene county NY for 16 yrs, actively working in the community, are not able to return this refrigerator which should have never been delivered in the 1st place. We are willing to buy a appropriate smaller size refrigerator available right away.This is not fair to customers. Home Depot needs to step up.The worst retail experience so far forPlease see the way delivery was made... .
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October 2023 by anthony r.
We kinda have an obsession with THD. It started with Ryobi and keeps us coming back. I mean, one battery and pretty much ALL THE TOOLS?! Beyond that, the store has gotten better over the years. Best place to park remains the roof deck where no one goes. Customer service is slightly better, but still subpar compared to suburban or Southern THDs. The app makes finding things an 8/10, so helps make up for it. The lack of being able to pay with Apple Pay definitely steal a star here. What is it with home renovation stores that don't take Apple Pay?! Thankfully our local Ace does (they get a much, much better review btw). For a big box store, you could do worse, but they'll likely have the tool/part thing you'll need.
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September 2023 by Master Hissal
Garden center wasn't open so had to haul everything all the way around. On a lighter note, as a female I usually have a hard time getting anyone to help with questions. This time someone actually approached me and asked.
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August 2023 by Mary Sales
Great store and the staff is very helpful.
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August 2023 by Pete JN
Employees are very professional and were extremely helpful when I bought my Craftsman ride on- that being said I wish the store would have gas on hand for when one wants the mower moved onto the trailer and the folks who assemble them can have the decency to place the keys where the employees can find them, a battery tender or jump charger on hand would be helpful so the customer can ensure they’re buying one that can at least turn over, but in all with the employees’ help, it went smoothly
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July 2023 by Athena Baer
Bought a dehumidifier on line. Picked it up in person. All went smoothly!