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October 2025 by Draper family Draper
Karen especially is a great help .
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September 2025 by Jamie Calmes
The bank does not offer lobby cash advances (And unfortunately, that’s what I was looking for) But I cannot go without leaving a positive review for the man that answered the phone and helped guide me to a place that offers what I am looking for. He was super friendly and sympathetic with my issue. Thank you so much For going above and beyond!
Sincerely, a bride who gets married next weekend and needs a large sum of cash and doesn’t have a local bank.
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April 2023 by Lukas Austin
Quite frankly I dread coming to this branch. Jen and Val are quite possibly the most unpleasant people I've ever had the displeasure of coming across. The rest of the staff are normal, helpful even. But Jen and Val make me consider switching to not just a different branch of Five Star, but a different bank entirely.
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September 2022 by Ryan Witham
I was appalled at the way my girlfriend was treated. I've been with a number of banks before settling on my credit unions but in two decades of banking I have never had a financial facility tell me no I couldn't change options on my bank account. I understand the circumstances in this situation aren't ideal but as the primary on an account, in my experiences with my banks they have done and explored every option to accomplish what I am trying to accomplish, and I feel like 5 Star and it's staff really could not have cared less about the situation. To tell someone "be thankful that this is all that happened" is mortifying, rude, and so unprofessional. I will certainly be advising my friends, family, and clients to steer clear.
