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September 2024 by John Leach
Thought I had found a repair shop that was honest and fair. Boy was I wrong. Recently took in my daughter's vehicle for a inspection and was told it would need a new tail light and front head light bulb for inspection. OK they supposedly did the work and vehicle was inspected. The vehicle was serviced 7/30/24. On 9/7/24 I discovered the front light bulb housing cover at the bottom of the motor or skid plate cover. Under further inspection the halogen headlight bulb was NOT in it's twist lock sockets as required. The bulb was just sitting in the housing free floating. I contacted the repair shop this morning and was trying to communicate the issue but was met with sarcasm and was told he didn't need this on a monday morning. Keep in mind I had to complete the job i paid for. The owner finally agreed to a refund after some convincing while the same time he is trying to blow off the issue and was hung-up on. I then went to the repair shop and was not only dealing with the entire business but was informed the owners son was aware that the housing cover was missing. So why wasn't I told about this over a month ago? When I replaced the bulb properly the bulb was covered in dirt and finger prints. No human hands can touch these bulbs it will leave oil on bulb and burn out bulb. Not to mention the entire headlight assembly is full of road grime. Needless to say the staff was more interested in conflict instead of recfiting and admitting to their errors. One of the last things I was told before leaving without a refund from the owner son was you should have come down here fist to complain in person. This was the person who was aware the cover was missing. I believe they were short on time and didn't care about completing the job correctly. The owner with the experience is not teaching and monitoring the workers learning the trade. Be aware you are not getting a qualified mechanic working on your car.
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September 2024 by Cassidy Leora
If you’re looking for a vehicle, Bob Adams Automotive is the best you will find. They’re reputable and kind, and Chris is an amazing sales associate!
I’d been hunting for a car for weeks. After dealing with so many shady dealerships and slimy sales associates, I began to lose hope that I’d find a decent vehicle within my price range. Then, by pure happenstance or luck, I stumbled across Chris’s listing for a 2016 Jeep Renegade.
My experience with Bob Adams Automotive was extremely refreshing. Not only was Chris amazingly helpful and extremely understanding, but the dealership itself was full of kind people. They didn’t add extra or hidden fees, and the price of the vehicle was more than fair.
Not only were they honest, they were also understanding and kind. I've had my car for a week now, and I haven’t experienced any issues. Honestly, I’m so glad I bought my first car with Chris and Bob Adams Automotive.
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April 2024 by Coleen Cliff
Very pleasant people. Always willing to get your vehicle in if needed.
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September 2023 by john satella
Only gave 3 stars because of an issue they didn't take care of involving the headlights on a pontiac vibe that i bought from them. Took it back to them 1 week after purchase with a couple minor problems. One being that i thought the headlights weren't aimed properly. I was told they would check it out...picked it up the next day after they were closed only to see that the headlights still seemed off to me. After having a friend of mine (who is a service manager at a local shop in town) look at it it was determined that the adjusters on the drivers side headlight were all stripped and broken and he had to zip tie the headlight in place in order to aim it right. Didn't want to bring it back to them because i figured they didn't even look at it the first time. Other than that it's a great little car...just wish they would have taken care of all my concerns when i brought it back. I would buy another vehicle from them only next time i will fully check out a car before buying
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September 2023 by Don Dessert (Don Dessert)
Really great service at a reasonable price. Very accommodating. The vehicles they sell are also good quality at a fair price. They stand behind their work.
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June 2023 by Durinda Cisco
We bought a car from Chris and he went above and beyond! We just moved to LeRoy and he was recommended by our new neighbor. He was so easy to work with and overall it was a fantastic experience. We now have a new guy to take our cars to. ?Services: Tires
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June 2023 by Daniil Lemeshko
The guys are a good deal. Know their job and are ready to help. Strongly recommend the place!
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May 2023 by Maura O'Toole
The Merica family is the best in quality and pricing for your automotive needs. I have been going to Bob Adam's for 25 years and would never go elsewhere! Support this honest small business. Thanks for the care you take!!
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February 2023 by Jim Brew
Dropped my car off to be inspected, they called me the next day. My car is now running better than the day I purchased it. They definitely did not over charge and took care of everything. They’re great, I will be returning to them when my car needs service.Sincerely Couldn’t be happier with what I payed for, thank youService: Auto maintenance
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August 2022 by Barb Flaming
He has great prices but most had high mileage. He is very nice & a pleasure to deal with. Had a good selection of SUVs too.
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March 2022 by John H.
Chris was honest, fair, and did quality work. Would go back for my auto needs. Had all rotors and brake pads replaced.
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February 2022 by Shen Gurun
Chris and staff went above and beyond for me. Highly recommend these guys if your looking for a new car
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October 2021 by Mark Hampton
Best spot in town.I Highly recommend these guys to anyone
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October 2021 by Thomas Hayes
Very friendly
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October 2021 by P. O.
Refused to do work.
