AutoZone Auto Parts on Burnside Ave in Lawrence, NY is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the helpful and knowledgeable staff at this location. Marlon, a supervisor, was commended for his excellent customer service. When a customer had an issue with the wrong parts being sold, Marlon took responsibility and resolved the situation, ensuring the customer left satisfied. Customers have noted Marlon's attentiveness and ability to make them feel at ease. Solymar, the store manager, has also been recognized for her outstanding service. Customers have appreciated her willingness to go the extra mile, even assisting with tasks like removing bolts from an engine. Her knowledge and patience have made a positive impression on those who have visited the store. Additionally, employees like Kevin and Danny have been praised for their friendly and helpful attitudes, contributing to the overall positive experience at this AutoZone location. Customers have expressed that the customer service has improved, and they now enjoy visiting the store to get the parts and assistance they need.
