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August 2024 by Heather Rizzo
Quick pick up of school supplies.
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August 2024 by Bolt Home
The personnel working at the business center in the Latham, NY store were not only knowledgeable of our needs but very, very helpful. I intend to go back and use their services for all of our data transfer. Very cost effective in terms of time and money.
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July 2024 by Maryann Osborn
The Staples in Latham Farms is well stocked and the staff were helpful. I have the rewards program and the cashier easily looked up my account and found I had a coupon to use.
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July 2024 by Nancy L Bodnaryk
The staff is knowledge, polite, helpful if needed. I would recommend Staples (Latham ) is where I go.
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July 2024 by Janet Gundrum
I went into Staples with a specific product in mind. It was in stock and the sales rep was very helpful and able to complete the transaction.
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July 2024 by Glory-Anne Jones
Great Job Staples in Latham NY. Great staff. Clean store.
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June 2024 by Harlan Siegel
Pleasant shopping environment, excellent service
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June 2024 by Charles Tutunjian
Staff was very helpful and assisted me in loading stuff into my car.
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May 2024 by Michael Blasl
I am writing to express my extreme disappointment and frustration regarding my experience today at the Latham Staples store. On May 2nd, 2024, I visited the store with the intention of purchasing a laptop. However, upon arrival, I was informed that the laptop I wanted was not in stock.
Despite this setback, the store staff assured me that the laptop was available at the East Greenbush location, which was a 20-minute drive away. Reluctantly, I made the trip, only to discover that the laptop was not in stock at that location either. To add insult to injury, I was told that the available laptop was not for sale.
This experience was not only a waste of my time but also incredibly frustrating and misleading. As a loyal customer, I expect better service and accurate information from Staples. Such inconsistencies and false assurances are unacceptable.
I urge you to address this issue promptly and take measures to ensure that other customers do not encounter similar problems in the future. I hope for a swift resolution to this matter.
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May 2024 by Maria Cosenza
Very helpful!
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April 2024 by Cameron K.
Pricey and unimpressed with the customer service.
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April 2024 by Joey Castro
They close at 8 PM, but better to get there before 5 PM because at that point there are three people working in the entire store and you will be there forever. I've never had a worse experience in a store.
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February 2024 by Diamond Hinton
Awful customer service in the printer station definitely weren't helpful
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February 2024 by Bill Z.
This is a pretty nondescript Staples. The store is clean and well laid out, and the inventory was generally good, though perhaps a little skimpy in places. It feels like the quality of the office furniture is going down, particularly the desks. One thing that surprised me was the lack of employees walking around the store asking customers if they needed any assistance. Prices were typical; some were competitive, others were "you should shop around" prices.
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February 2024 by Eli
I went there yesterday to fax a death certificate and I needed help. Staff came over for about 8 seconds to “help” and couldn’t be bothered. I wasn’t confident it went through, asked the front desk if someone else could help me. Nothing. So I ended up going to the UPS store where my car got hit. At UPS the guy actually helped me though and didn’t even charge me after I told him the nightmare of Staples. So they lost my business. It’s just crazy that 2 minutes of someone’s time could have prevented me hours of time on the phone with insurance company and accident report filing on top of the process of death certificate paperwork. PEOPLE SUCK. Especially this new generation that can’t be bothered.
