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March 2024 by Sue Ogsbury
Very good
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October 2023 by Tessie Charbonneau
New machine is a pain...had to call the teller twice...second one did it manually for me!
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September 2023 by Elizabeth Fero
Always pleasant, professional. I've never felt rushed or talked down to.
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August 2023 by Darthest Wiffiest
Closing my account tomorrow ricky ticky tock after it somehow became a Broadview account.So long doosh bags.
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May 2023 by Jack Furlong
Solid drive ATM which never seems to have a long line when I've gone.
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October 2022 by Matthew Chow
Impossible to reach anyone by phone. I have been trying to change my phone number with this bank so I can access my online account for several years. Everytime someone says they changed it it stays unchanged. I cannot access online banking because of this.
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July 2022 by Michael “Kenny” A
I would just like to say I am so thankful that this location has someone as kind and caring as Stephanie Lex. She is the mananger who helped me when I was in a really difficult spot and no one else seemed to care. Its people like her who make me happy that I joined SEFCU. Its her amazing customer service that makes me never want to leave and always want to suggest Sefcu to my friends and family. I hope the company is treating her well. She's one of the good ones ❤
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June 2022 by Hawk
I can’t even begin to express how impressed I was with Joey! He was the sweetest!!! I am still pretty new to banking stuff, and he made sure to take time to explain things to me. He helped me out a lot since I had recently gotten scammed. Joey made sure to offer many useful tips on how to prevent this in the future. He shared his experience with something similar to make me feel better. My mom comes with me since I usually get very anxious when I have to go to the bank since again, Im new to it all, but he made me feel so comfortable! He even helped my mother with a check since the line was long and he didn’t want us to wait forever. He deserves a raise!!! Very professional and very kind. Couldn’t have asked for a better experience! Will definitely be choosing this location for now on!:) The amount of kindness he shows had really made an impact on me and changed my view on going to the bank. Thanks so much for making my experience exceptionally amazing Joey!
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April 2022 by Barbara Morrissey
They were quick with getting up to the counter and out
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March 2022 by Ann Montanez
Sometimes the drive up takes a very long time even though they have all their lanes open. I think a lot of the customers bring way too much for processing at the drive up.
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December 2021 by Michael Anderson
I would just like to say I am so thankful that this location has someone as kind and caring as Stephanie Lex. She is the mananger who helped me when I was in a really difficult spot and no one else seemed to care. Its people like her who make me happy that I joined SEFCU. Its her amazing customer service that makes me never want to leave and always want to suggest Sefcu to my friends and family. I hope the company is treating her well. She's one of the good ones ❤
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September 2021 by Rich McIntosh
they are the greatest, I'm a 5 didgit member, from 1987, when they only had a couple offices, mine was in the south mall, back concourse. always been there for us, with better rates and above average customer service. they realness your not a customer but you are a member
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August 2021 by Brittany Ann
Everytime I get quarters for laundry the rolls either have a dime in them or Canadian quarters. This branch refuses to exchange them and admitted they don't check the rolls they get ?♀️ within the past 8 rolls of quarters I've gotten over 13 Canadian quarters. I'll be opening them inside and checking before leaving I guess! You'd think with how much money I let them hold that 3 bucks wouldn't be such a big deal but ?♀️
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July 2021 by Adam G.
Great customer service! The lobby is very clean and organized allowing a safe and comfortable visit for in-person business.
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April 2021 by Cynthia Ringler
Stephanie, the “branch manager”, was patronizing, unhelpful, and apparently is never available. The rest of the Latham team has been nothing but helpful.
