-
February 2024 by Rachel Cooke
worst thrift store I’ve ever been to. the entire store is very disorganized, the woman who seemed to be in charge was very rude. cashier Danielle (I believe) was very kind and apologetic. if you’re looking for old, ridiculously priced zara this is your spot!
-
January 2024 by Judy T.
It has closed. Do not go here. But Goodwill is open a few lights south. It's a good second
-
January 2024 by Steve Sager
VERY BORING ALWAYS MESSY AND NOT FUN I WILL NOT BUY NOTHING FROM THIS PLACE EVER
-
December 2023 by Anu vadapalli
It's a good place for shopping experience with variety of clothing and reasonable prices for all ages.
-
December 2023 by Heather Broeckx
Every time I go to the Central avenue store they treat me very rudely so I came to Latham and I still can't leave my items because apparently everywhere is full maybe they should post that on their website So people aren't driving around wasting gas ??♀️??
-
October 2023 by Amy Kelley
My name is AmyI used to be the cashier in the front endI loved my customers and always tried to be friendly and make every customer have a good experienceUnfortunately I had to leave and really loved my jobI loved all of my customers more than anything and truley miss everyone of you!I wish the management there didn’t force me to have to leave!Miss you all and it was a pleasure to be able to interact with each and everyone of my customers?❤️❤️
-
October 2023 by Jack Furlong
While although I have seen more cleanly and organized Salvation Army stores before, this is such a high traffic area, it is almost impossible to keep it up to any standard because of the volume of people that come in. Clothes are semi organized and appliances and furnishings are scattered all about.I feel like those looking to shop here should be aware of these things before going, because it can be overwhelming if you aren’t expecting it. With all this being said, I feel like I am still able to find something every time I go there. So that’s why I am giving it three stars.
-
September 2023 by Bill Paben
Went to the Latham store with bins of nice houseware items, lamps, etc.; all in bins to donate but was told that the manager told the worker at the store that they are not accepting anything but clothes after 11:00. That’s ridiculous! The store is open from 10:00 to 7:00. As a result., they lost some good stuff to sale at the store. It all went to the dump, and I plan not to donate in the future at least at this store.
-
September 2023 by Ilona Frenkel
Rude staff. Sad bathroom open for customers to use but it has no water and toilet paper is big bike chained lol. Had to wash my hand out in the drinking fountain no other choice. Web said it closes at 7 got there 4.45 to 2 ladies yelling store is closing not being nasty just asked how come lady's said we changed our hours I said that socks I drove 20 min here can they change it. Rude young lady I DONT CONTROL THIS I said can you let someone know she looked at me with a blank stare. I DONT CONTROL THAT ITS CORPRATE shook my head. Bring back customer service training you work for salvation army that looks bad on the company stop hiring rude nasty people
-
September 2023 by Bernadette F.
They are really great here. Just come early and don't bring broken undesirable items.
-
July 2023 by June Abrams
On three occasions I have tried to donate kitchenware items. The gentleman at the donation entrance states his manager wants nothing but clothing after 11 am. I’ll make sure to alter my donation attempts to fit THAT schedule. I won’t be wasting my time going there again.
-
July 2023 by Kristina Piscitelli
I really hate to leave a bad review but I’ve been in a lot of Salvation Army’s and this one has been the worst one I have ever been in. The outside looks great but the moment you walk in it feels so dirty. The clothes were okay! The furniture department is thrown to one side of the store and is not organized at all. Bric brac was decent and going by colors. I couldn’t believe what I saw when I walked over to the shoe section. It was all really worn out shoes! Like why even put them out?! I mean it was bad. I never wanted out of a store so bad and have left one so fast. Be more selective about what you’re putting out in the store and be a little more organized.
-
July 2023 by Jennifer Robbins
I always appreciate that salvation army does the three colors so that things are more affordable but it gets really tedious that everything is donated nothing is washed nothing is curated and they're charging prices that you would charge at a vintage store that actually curates. Not to mention it's becoming, at least in New York state and possibly New Jersey, a place where Target, forever 21, Zara, and other very generic clothing companies go to die because the reality is they're trying to sell stuff that you can get at Walmart for $15 and I've literally seen them charge more for used versions of the same clothes So I'm getting really sick of these thrift stores not really being thrift stores and trying to eek out every single penny. These thrift stores are supposed to have a dual purpose they're supposed to help their programs and stuff but they're also supposed to be helping their local community and charging $75 for a motorcycle jacket they got for free doesn't really reek of helping the local community. Unfortunately this one, had zero carts, had zero even baskets because all of the employees were using the carts to put back the clothes while they all talk to each other across aisles very loudly, And I'm not really sure why I have to be part of those conversations It's annoying and it's actually very selfish to not let the people who are spending money have the convenience of having a cart So this one particularly even though it was big was a waste
-
June 2023 by Stuart S
Incredibly difficult to make donations. Can only do it for a couple hours certain days of the week in the morning.Best part is the gentleman said to check the sign then pointed to a barely readable hand written sign on the wall in the back. That should be put online so you don’t drive 30 minutes to be told your free stuff is no good here.
-
May 2023 by sarah feist
always great customer service and great donations to choose from. I always go to this Salvation Army. No others.
