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8AM - 5:45PM
685 Watervliet Shaker Rd, Latham
Post Offices
“It is a nice new post office. I like going there and I always had good experience and the location is convenient for me. People working here have always been helpful.”
8:30AM - 12:30PM 1:30 - 3PM
137 George St, Troy
Post Offices
“I have to tell you it's such a pleasure coming into this post office. Beatrice is always so helpful and kind!! I am so thankful for the time she gives and is a true credit to her profession!! It's such a refreshing change from where I moved from. It's nice to go to a post office where they take time to treat you with respect!!”
“Came in to ship an expensive package and Jay helped me extensively with packaging and the shipping process to make sure my daughter received it intact. Thank you”
8:30AM - 5:30PM
11 New Karner Rd, Guilderland
Post Offices
“Had a pleasant and easy experience shipping off a package at this location. They do not offer free tape at this location and it’s printed there. I believe I saw there’s a 24 hour lobby that the public can use from what I saw posted on their door. Ken came out of the back and helped me pick the cheapest package and printed out my QR code for my shipping label and put it right on the package for me too. I believe the QR code is the only way they can print your label. Thanks again usps and shoutout to Ken. Kind service too.”
“Samantha at the desk was so welcoming and provided efficient service. The wait wasn’t long at all and I was able to ask questions without feeling rushed. Also, this office was extremely neat!”
“Mary at this location is extremely kind and helpful. I ship packages often and she is very patient and went the extra mile to ensure I understood all of the shipping options. The team who picks up package request is also incredible. Such a great service and it’s much appreciated!”
9AM - 4:30PM
475 Albany Shaker Rd Ste 9, Loudonville
Post Offices
“Tyron was a huge help trying to track a package I was sending. He went out of his way to figure it out. Tyron is worth his weight in gold. 5 stars for him but 4 stars in general because this location needs more help.”
“I would like to commend a woman named ‘Kim’ for helping me this morning on the phone. Since early June when I submitted my request for a transfer of ‘temporary’ mail thru what I thought was USPS.com, to my daughter’s in MA, I first wound up unknowingly on a scam site, which charged my crcd $99.95, took about 5 weeks to get my $ back, tried in vain to correct my mail delivery as it wound up to be ‘permanent’. Finally today, I got real help, I am forever grateful for this employee. I contacted the 800# for Clifton Park/Halfmoon P.O.Thank her again for me.Donna & William Shanahan35 Linden Park DrClifton Park NY. 12065”
8AM - 5:30PM
1399 New Scotland Rd, Slingerlands
Post Offices
“Had a slight wait in line, which is to be expected at the time of day I went (4:15pm on a Thursday). Otherwise, they had very friendly and helpful customer service! I was in and out the door within 10 minutes.”
“I visited this post office recently. It was in the afternoon, the weather was beautiful, and I just had to write this review due to the incredible customer service I received. Sue was extremely helpful, kind and went out of her way to answer my questions and help me understand what I needed to get my packages delivered. Personally I would not be happy if I were stuck inside on such a nice day but she had such a gracious demeanor while going about helping customers that I wanted to leave a review. Hossain who was working with her was also helpful and I am so thankful for their hard work. I am also thankful for the extended hours at this location (open Saturdays late and also on Sundays), which they make possible, and hope they are not taken for granted, and that they get recognized for what they do.”
8:30AM - 1PM 2 - 5PM
85 Main Ave, Wynantskill
Post Offices
“Brad is the man - bottom line. For those of you who do not agree, go mail your garbage elsewhere and leave your welfare checks at the desk - you don't deserve them anyhow.”
“When applying for a passport at this office, Carol was very helpful in explaining the process and various options available to expedite. She was very patient with all my questions.”
9AM - 1PM 2:15 - 5PM
807 NY-40, Melrose
Post Offices
“My husband ended up in the hospital & I'm on oxygen 24 x 7 and our delivery person is delivering my mail right to the front door. Kindest person I have met in such a long time.”
“I love this post office. Employees are great and they will explainto to you everything. Front doors are open 24/7 and you can do self service after hours with machine they have in the hall. I move my PO Box from Colonie mall to Niskayuna, Schenectady County and I'm very happy I did that. Thank you for your service. Keep up doing outstanding job.”
9:30AM - 5:30PM
1475 Western Ave #51, Albany
Post Offices
“I really have nothing bad to say about this post office, even if I tried, which I think many people do, just because of the stigma the phrase "US Post Office" is commonly associated with. I get it. I've been to plenty Post Offices in my life to feel the same. This place, however, really is different, and special. Why? Well, maybe for me because it is hidden in a popular strip mall just minutes from my work. That means not only can I take care of postal stuff quickly at lunch, I can also grab a bite and still be in time for my 1:00pm meeting. Also, I don't know if it is because of the location, or that people just don't mail stuff any more these days, but there is hardly ever a line.It is a tiny spot, not like the Post Offices in Down Town Albany, but it still has everything, and the Postal Workers at the counter are always pleasant. My favorite thing about this post office, is that they are open Saturday until 5pm. That is always nice when I need to take care of some mailings on the weekend. You won't find many other post offices open all day Saturday, which leads me to believe many more people appreciate and use this location. And, like I said, if going on a Saturday, I always pick a nice place to eat in the plaza, which has many.”
“Went to day to get some money orders, was presently greeted by Conner; what an awesome kind person. Such an uplifting attitude super funny and super kind. I wish I lived in Albany so I could see him once a month. Till next time Conner I wish you the best!”
9AM - 2PM 3 - 5PM
57 4th St, Waterford
Post Offices
“Our mail man Al known him 20 yrs . He is kind generous and it pleasure see him we get a chance, i enjoy seeing him cause it reminds me of home ,when with my grandma in culloden w.va.we liveIn a little town Waterford, N.Y.12188. So a smile goes along ways. Thank. You post man Al im on your complex strawberberry ridge. God you one and all.”
“Went in yesterday to ship my gifts for operation Santa. The woman at the counter ( I didn’t catch her name) was incredibly patient and helpful despite being unfamiliar with the process. This was one of the best post office experiences I’ve had anywhere.”
“ITS DOWNSTAIRS IN THE GRAND CONCOURSE!!
many people see the old USPS building when they arrive to this location but they don’t seem to know about the main concourse underneath the egg and Albany center! The USPS office is open to the public, I personally went there today.
You may see a photo of a brick rectangle area in the reviews, those are stairs to the concourse.
Elevator is through any building around the egg. They all have access to the underground Concourse.”
“I had a really great experience with a Saturday afternoon (3:00 p.m.) passport appointment. I scheduled the appointment about 10 days in advance. There is a designated office within the PO for passport appointments. I showed up a few minutes early for the appointment and the agent, K. Clark, got my paperwork started prior to the appointment time. He was extremely professional and efficient and got the process finished in less time than anticipated. I was extremely worried about all of the negative reviews and experiences, but I had to roll the dice as this was the only place that I found to have Saturday afternoon appointments available. I am grateful to be able to share a positive experience.”
9:30AM - 12:30PM 1:30 - 4:45PM
101 Mohawk St, Cohoes
Post Offices
“I had a package that was put in the wrong parcel locker and after I contacted them in the morning, someone came and put it in the right place for me to pick up that same day! Very helpful and kind”
“I would like to thank Desire for her help with me and my son getting our passport and passport photos today. She was very patient and kind and even was able to accommodate my religious request. She went above and beyond and our family really appreciated her. Thank you Desire to be kind !!!”
6:30AM - 5:15PM
747 Broadway, Albany
Post Offices
“I am always rushing to get to the Post Office before it closes, and the employee working at this time has always been helpful and nice. It’s a small place but gets the job done!”
8:30AM - 5PM
71 Terminal St, Albany
Post Offices
“Post offices usually get a bad rap and I too have had troubles in the past but the two women at this branch were friendly, helpful, and fast. I was picking up an international parcel as well which is notoriously difficult to handle. Credit where credit is due.”
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“I needed help yesterday because my parcel had been delivered to a supermarket mailbox but the supermarket staff and I did not seem to understand one another.I was confused between us until I reached USPS. The lady at the counter was able to help me a quick solution by contacted a right person. Then I was given a parcel by a gentleman after he drove to the supermarket. It was a pleasure to work with them and I really appreciated their kindness.”