“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“Thank you (Coach), Sarah, for going above and beyond today in addressing my frantic search fir ICE MELT in time for tomorrow's storm. Out of the several individuals, you took the time to address my request by calling the pallet haulers, and coming from behind the service center and walking over to the area the pallet was and actually removing the plastic wrapping, so that I could buy them. others told me to wait or call back or this or that. Sarah (Coach), you did not. I see good future ahead for you. continue to do what you did today- practicing excellent customer Service with understanding and compassion.Cheers,Cordell B.”
“All staff at the pharmacy are amazing. Always friendly. I never have to wait they have my order before I get to the counter.Most if them ask how things are going and how I'm doing Lisa is amazing”
10AM - 1:30PM 2 - 7PM
675 Troy-Schenectady Rd, Latham“Alisa at T- Mobile has been very supportive and professional in sharing my concerns with my recently purchased cell phone and getting me the help I needed from corporate to help resolve my billing issues. She's been very kind and supportive during this time.”
“Update: May 2023
After changes to our insurance we were lured into using CVS for our subscriptions because they offered delivery. After a few “fills” we quickly learned our move to CVS was a mistake. For reasons never clear to us, our maintenance meds could not be delivered and we never were able to take advantage of the delivery service for which we were paying $10 per month. What we did get was non-stop unwanted emails and texts.
The pharmacist at Sam’s called us to confirm that we had switched to CVS and explained that non-controlled medications could be shipped to us for free. We also had the option of 2 free same day deliveries.
Not only did WE switch back to Sam’s Pharmacy, but we switched our parents, who live an hour away. Like us, they have mobility issues and love having meds sent to their front door. And of course they are now members of Sam’s. During the first visit they went on a buying spree. My mother said several times “this place is way classier than BJ’s.” Finally, my father made me set up Scan and Go while in the store because he wanted to scan items like I was.
We can’t fully express how much we value our relationship with the the Pharmacy staff (Nick, Sandy and Mellisa). I mean, come on; Nick even has my date of birth memorized
I think that since 2020, we have convinced a dozen people to get a membership at Sam’’s,
And, all the credit for our loyalty owes to Nick and Sandy!
Pharmacy is top notch. Curbside and home delivery is amazing. We can’t say enough good things about the pharmacists and staff.”
“One of the very rare great pharmacies. Today I went there for three vaccine shots. The person who attended folks standing in the line and the young female who took details of those requiring vaccines were great. I should add that the pharmacist himself was very pleasant and was an expert. Superb service, Walmart! I need to add here before going to Walmart I called one of the famous pharmacy chain outlet in Latham and they would not even answer the phone for 15 minutes, and even when they attended the call, they were noticeably unfriendly. Five stars to Walmart! Thanks!”
7AM - 10PM
750 Loudon Rd, Latham9AM - 9PM
933 Loudon Rd, Latham“I just want to send kudos and a heartfelt thanks to Kathleen, the pharmacist at Walgreens in Latham. She spent over 20 minutes on the phone with the drug provider in order to put through a coupon on my prescription, saving me literally hundreds of dollars. Her assistance was invaluable and she did it with a smile. Although frustrating, my experience was therefore bearable. Thank you, Kathleen!”
7AM - 10PM
750 Loudon Rd, Latham“I came to CVS in a hurry looking for Sodium Chloride Opthalmic Ointment and couldn't find it. I saw an employee stocking shelves and politely asked him for help and told him that I was in a rush. He quickly stopped what he was doing and asked what I needed. I gave him the description and he searched on his phone for it. At first we went to the pharmacy area and it couldn't find it. Then we went to Aisle 21, and found something similar but it wasn't thointments ointment. Finally we headed back to the backward again by the pharmacy and then we found it. I was extremely grateful for his assistance. I asked his name just to leave this review. He said Brady, like Tom Brady or Brady Brunch. We had a good laugh and I proceeded to check out. Thank you Brady for your help, have an awesome day!”
8AM - 10PM
584 Loudon Rd, Latham“Very accommodating. staff at this CVS, the Pharmacy especially.I walked in on Black Friday and as busy as they were I was able to get my Covid shot. I am very thankful during this season of givingThanks.”
7AM - 10PM
750 Loudon Rd, Latham“I came to CVS in a hurry looking for Sodium Chloride Opthalmic Ointment and couldn't find it. I saw an employee stocking shelves and politely asked him for help and told him that I was in a rush. He quickly stopped what he was doing and asked what I needed. I gave him the description and he searched on his phone for it. At first we went to the pharmacy area and it couldn't find it. Then we went to Aisle 21, and found something similar but it wasn't thointments ointment. Finally we headed back to the backward again by the pharmacy and then we found it. I was extremely grateful for his assistance. I asked his name just to leave this review. He said Brady, like Tom Brady or Brady Brunch. We had a good laugh and I proceeded to check out. Thank you Brady for your help, have an awesome day!”
“The folks at Fallon pharmacy helped me to get a medication my cat needed on such short notice. I cannot say how much I appreciate them enough. I came in less than an hour before close and they mixed up what he needed on the spot. They also added some extra flavoring to the medication to try and help him be enticed to eat and keep it down. They’re life savers and so so kind. I will be back to them in the future for myself and my pet!”