Northeast Acura, located in Latham, New York, has been a trusted dealership since 1986, known for its exceptional customer service. Customers consistently praise the friendly and knowledgeable team, highlighting the seamless leasing and purchasing process. Product Specialists like Keshaan and Don receive special mention for their professionalism, patience, and genuine care in helping clients find the right vehicle. Many reviewers appreciate the quick turnaround times and the supportive atmosphere, making the often stressful car-buying experience enjoyable. The finance team, including Steve, is noted for their transparency and dedication to accommodating individual budgets, ensuring that customers feel valued and respected. The dealership maintains a welcoming environment where pressure is minimal, allowing for a comfortable experience from start to finish. Reviewers recommend Northeast Acura for anyone looking for a reliable and honest dealership, with specific mentions of the outstanding service provided by team members. Overall, Northeast Acura stands out as a premier destination for purchasing, financing, and servicing both new and pre-owned vehicles, with a commitment to customer satisfaction that is evident in every interaction.
Savi was great to deal with over the phone and in person. Eased my mind since I was in another state. Quick and easy process for a beautiful car.
December 2025
Received great customer service from Product Specialist Keshaan Hoolasie for my new lease. Very pleased with how quickly the leasing process was completed as I requested some last minute changes to the lease terms and how quickly the car was ready for delivery. The entire Northeast Acura team was pleasant and very easy... read full comment
December 2025
I worked with Dan and he was an absolute joy! He helped us get my new car. His bubbly personality made it so easy to get along with him. Thanks again Dan and Northeast Acura for an amazing experience!! So happy to be apart of the Acura family!