The Keeler family has provided exceptional automotive services for over 50 years at their Keeler BMW dealership in Latham, NY. Whether you are a long-time customer or visiting for the first time, the Keeler team is dedicated to delivering a welcoming and helpful experience. Customers praise the knowledgeable sales staff, like Gene, who guide them through the buying process with clear communication. The finance department, including Saemee, also works to ensure customers get the deal they want. Beyond sales, Keeler BMW's service department receives high marks for their professionalism and transparency, even providing video updates on vehicle repairs. The staff goes the extra mile, even advocating on the customer's behalf with extended warranty providers. While a few minor issues were noted, like technician-caused wear marks, overall customers are extremely satisfied with the service. Whether you are a young first-time buyer or a seasoned BMW owner, the Keeler team provides top-notch customer care. Customers leave feeling valued and excited about their new vehicle, often recommending the dealership to friends and family. Visit Keeler BMW today to experience their commitment to excellence.
Excellent customer service and staff. Rihanna, my service advisor was very courteous and helpful. Highly recommend!
September 2024
We were looking to buy a bmw one of the salesperson Gene was a great help from start to finish, always communicated throughout the sales Purchase and the finance manager Saemee made sure to get us everything we wanted would definitely buy my next car from here again.
September 2024
Service was great. It was great to see a video of what was happening with my car. Service person was helpful and professional.
