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July 2024 by Steve Calebrese (Pez)
Terrible customer service. Unbelievably slow. Could not get help to buy sneakers. After 15 minutes left with nothing.
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July 2024 by Gigi Roman
Iya worst server. Jk
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May 2024 by Brian Wright
Bought 2 golf clubs in for shaft removal. After 3 weeks the technician said he couldn't remove one. He then lied and said he called me. After proving he lied he said he must have dialed the wrong number. Took the club to the Albany store and they removed it easily. DO NOT BRING GOLF CLUB REPAIRS TO LATHAM. GO TO ALBANY!
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May 2024 by عبدالله العماش
Various sports store
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April 2024 by Richard Machonis
Highly disappointed in the remodel, exactly the same store but they did away with fishing licenses, just plain corporate lazyness. Lost me as a customer
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March 2024 by R G.
Lots of team sports stuff but no hunting equipment anymore. Nice people, Good for balls.
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February 2024 by Doug Thomas
Was definitely much better with field and streams definitely do not like the new setup much more for kids now no fun toys for men to browse around out like guns and stuff it's a shame it's such a boring store now
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January 2024 by Mike Shippee
Great store! Really organized to different brands of sporting goods.
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January 2024 by Bill Z.
So this place is now Dick's House of Sport. I guess "Sport" is defined as 20% sports equipment, 80% clothes (and thermos bottles by a well-known business). I guess if that's what you have to do to remain solvent and competitive, it's what you have to do, but I'll be primarily interested in that other 20%. On the plus side, I did like the equipment I checked out, and the sales staff were very friendly and attentive. While I was walking through the store, I was checked on several times, and the man who checked me out was very helpful.
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December 2023 by google user
I’m never ordering anything from Dick’s again!I ordered a prince challenger ping pong table. They have two models of prince ping pong tables- Challenger and Tournament. I decided to go with the challenger because it was supposed to take 15 minutes to assemble instead of 90+ minutes for the tournament.My husband went to pick it up at the store, but it didn’t fit into our minivan, so he paid shipping to have it shipped.On our scheduled delivery day, we got a call from AIT delivery company and were told that they couldn’t deliver our ping pong table because the driver was sick. A week later, they delivered a WRONG model of ping pong table!I ordered the challenger and they delivered the Tournament. My husband started assembling the ping pong table and after an hour, wondering why it’s talking so long, then realized we received a wrong model.There’s no way that we can return this halfway assembled ping pong table as it’s so heavy and bulky, so we are stuck with this table which I didn’t choose.I honestly don’t understand how Dick’s is still in business. They don’t have any customer support and they are very disorganized.I’m going to stay away. They lost one customer if they even care.
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December 2023 by John M
The store got rid of the entire hunting/outdoors section and now only caters to school sports . Way to drive away a huge chunk of your customers and for what reason ?? Absolutely ridiculous to have a sporting goods store and not have a huge section of what most people in the adult market would be in the store for.
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December 2023 by Ali Qizilbash
Need better customer service
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December 2023 by Miranda Phoenix
Very polite people there, and they helped me a lot! Very clean and friendly
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December 2023 by S B
Good spot to let kiddos try rock climbing :)
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November 2023 by Jared Anthony Curtis “Jac” Domingos
Great experience. Greeter was friendly and super helpful. Family fun atmosphere with courteous staff. Great product selection for most team sports (No hunting equipment). Manager was attentive and running a tight ship.
