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March 2024 by Greasy
Boarded here a four times over two years for work travel. Last time I dropped my pups off was around 8 months ago. Employees immediately remembered them. This last time I ordered a bath for one of my pups who (first time no one knew) didn't like the dryer, and stressed chewed through their collar. When I picked them up they immediately went above and beyond and offered to comp the cost of the collar. Offering to refund cost for damage my dog did on their own collar while doing a service I asked for, Blew my mind. This place is crazy awesome. Excluding this one event there have been others that have proven to me they really care. Forget five stars. 10/5
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January 2024 by Brooks Brown
Jen has been really great with my cats. It's such a relief to know they're in good hands so I don't have to worry when I'm out of town.
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July 2023 by Shaun Phoenix
My mixed breed seems excited everything we drop him off and he's always well taken care of. The staff are very friendly and very attentive to the individual customer.
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May 2023 by Jasmine Greenfield
Boarded my cats here for the very first time, and the staff were amazing. When a problem arose with one cat, they called me immediately and informed me of what was going on and asked what I would like them to do. They also returned my call promptly when I called for an update. Highly recommend.
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April 2023 by Chrissy Magill
Great with my dogs !! They require pets to be dropped off for a day, no charge, to meet and greet before boarding. So when my dogs returned for their actual stay, they were comfortable and ready to play! great staff!! Very affordable ! Highly recommend
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April 2023 by John Geisler
Our dogs love it here! They always get so excited when we drop them off. The staff is always friendly.
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February 2023 by Reza Barak
I bring my dog here most days and he's excited everytime. The staff is just amazing here and so caring. Truly am grateful for the service they provide.
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January 2023 by Samuel Silverman
An amazing doggy daycare with caring and well trained staff!! My 19-week-old GSD, Link, always runs out of the car and to the door in excitement so he can play with all his friends, and he always comes home happy and tired! I also love that they have a treadmill that they can train the dogs on, because I was planning on buying a treadmill for a while, so this was a great head start to see if Link liked treadmills before buying one! The previous daycare I had him at felt so unwelcoming and "money first" focused, but here I have had staff give helpful, positive reinforcement tips on Link's training, and have been very warm and friendly to both of us! They also have puppy-focused care that allows the puppies to have more frequent potty breaks and naps, which I haven't seen any daycares nearby that offer that! This place has a lot of love and heart for dogs, so if you're looking for a doggy daycare, this is the place!
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August 2022 by Karen L White
An old Hub delivery building, the owner got very creative with set up. They have dog rooms and runs. Take your pet out for 'potty' walks and play at least 3 times a day. Updates daily on your pet. Very pleased. Staff was very warm and they love their borders. Would highly recommend.
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April 2022 by amanda milano
Love them so much! My dogs have the best time and I always feel safe leaving for any trip!
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December 2021 by Jean Meyer
We have been bringing our dogs here for several years and will take them anywhere else! We have used the daycare, boarding, and walking services. We couldn’t be happier with the quality of care. They are thoughtful about group size and mix and really work with the dogs that are shy or reactive.
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December 2021 by Caitlyn Silo Gelfand
Just picked up my dog absolutely covered in p*** and pee. Hardened and dried on. They obviously left him in his crate to makes messes and walk in it. Disgusting
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December 2021 by Samantha Ahlfeld
I started bringing my puppy, Ruthie, to Must Love Pawz after meeting a fantastic staff member at a local dog park. Ruthie was a regular at MLP for months and I never had any issues. Recently, there has been staff shortage. I stopped sending Ruthie after she got kennel cough in August (likely from being boarded at the end of July at MLP, despite Ruthie being vaccinated) but recently had to send her more frequently in October because I was moving. I’ve actively participated in puppy school and have attended MLP’s “Howl-ween Party”, know that this review has been difficult to post because Dan is fantastic. After one of Ruthie’s daycare stays in October 2021, Ruthie was not fed dinner one day, her nose was bleeding and she frequently smelled of urine. Upon boarding Ruthie in October, I found out the dogs only get a total of 2 hours outside their crates when they are at MLP. I had to pick Ruthie up early from her boarding because staff told me she had bloodshot eyes (not from an infection but likely due to stress). To note, staff use a slip leash with dogs (essentially a rope around their necks). Nobody could tell me exactly what happened which makes me believe the ratio of dogs to staff is too high. I requested a phone call from Dan and he did return my call and did not charge me for Ruthie’s boarding. Please consider the information above before sending your dog to MLP.
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November 2021 by Samantha Kathleen
I started bringing my puppy, Ruthie, to Must Love Pawz after meeting a fantastic staff member at a local dog park. Ruthie was a regular at MLP for months and I never had any issues. Recently, there has been staff shortage. I stopped sending Ruthie after she got kennel cough in August (likely from being boarded at the end of July at MLP, despite Ruthie being vaccinated) but recently had to send her more frequently in October because I was moving. I’ve actively participated in
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September 2021 by Estelle
Bella misses you all!A great family run pet daycare, boarder, groomer, and training establishment we were lucky to find that gave my dog wonderful care and attention for several years❤
