Audi Albany is a premier dealership in Albany, New York, known for its range of luxury vehicles and exceptional service. The dealership offers a variety of Audi models, including the A4, A6, and Q5, alongside an extensive selection of used vehicles. Customers frequently praise the knowledgeable and respectful staff, who provide a comfortable and pressure-free shopping experience. Many have returned for multiple purchases, highlighting their satisfaction with both the cars and the attentive service they receive. The mechanics at Audi Albany are specially trained in Audi-specific services, ensuring quality repairs and maintenance. They also provide high-quality OEM Audi parts for those interested in customizing their vehicles. Customers appreciate the welcoming atmosphere and the thorough assistance they receive, whether they are buying a new car or needing service. Overall, Audi Albany stands out for its combination of luxury automobiles and dedicated customer care, making it a trusted choice for Audi enthusiasts and new buyers alike.
Dylan at customer service was very professional. He took our car right in. He also got us a ride. When the car was done, he texted us, and he picked us up. Everything went smoothly. He was very pleasant to deal with.
December 2025
Avoid scheduling via the AI assistant - you may be given incorrect information. However, if you are lucky enough to work with Dylan Clay as your service advisor, you will be treated well. Dylan is both personable and professional.
December 2025
This is my first Audi and the first service I've had completed by Audi Albany. The staff was terrific, attentive to my needs/requests and accommodating with regard to my plans to pick the vehicle back up.
