-
June 2024 by Douglas McGirt
My car was having a starting issue before a holiday weekend, and my normal mechanic was unfortunately not around. I left my car for this business to take care of based on a recommendation...
Unfortunately was heavily disappointed as I was told I needed a new alternator because it was overcharging my battery. I go to pick up the car, it was empty of gas to the point it wouldn't start,even though i left it with a full tank, a clip that holds the hood arm was broken... this all left me uneasy so I took it to my mechanic to have it checked. found out I didn't need the alternator, the battery issue was due to a short draining the battery, so that was 1200 I didn't need to spend. to make matters worse, the day after I get the car back the check engine light pops on and off, so I bring it to my mechanic again to find out that whoever installed the alternator didn't put the harnesses back together again correctly and broke a sensor for the car.
Although i hope this was all an outlier My experience with this mechanic left a really bad impression that I would feel too remiss not to say something.
I will also add a side note that the owner called me trying to explain away some of the matters but doesn't change my overall experience
-
June 2024 by Christopher Thomas
My car cracked 75k miles and needed a general inspection + an inspection on belts/chains and fuel injectors which i was suspected was causing some sluggish acceleration. All the other shops in the area were either closed or slammed but Rob took me same day, and within hours had the car serviced. Car runs smoother now, service was outstanding and Rob is a knowledgeable, stand-up owner/mechanic. Honest mechanic makes all the difference, and with Robs Auto, that's what you'll get. 5 stars ⭐️
-
April 2024 by Gianna Surace
You won’t find any better
-
April 2024 by Michelle Monie
Rob is the best. Always helpful and very honest. I highly recommend them.
-
March 2024 by Alex Makarov
How do they have 4.0 stars rating with all these 1 star reviews?
The 1 star rating is absolutely deserved. but I'll give them 2 stars in case 1 stars isn't getting counted somehow.
I got a simple flat in my rear tire. They quoted $15 to fix it.
when I went to pay, she said $50, because they had to take the tire off. LOL wow. disgusting. any place in NYC would take your tire off and fix a flat for fixed $15. Obviously scamming their customers. Imagine trying to fix anything more serious in there if they are willing to scam you over a flat tire?
-
December 2023 by Broken Porsche_
Left my car there for engine repairs. Was told to drive it to only be left stranded 2 hours later.
-
December 2023 by Daniel T.
Left my car with robs auto for repairs. Was told to drive the car and now that I'm 2 hours away from home it has left me stranded.
-
September 2023 by dorene antonaccio
He’s awesome and does not try to rip you off
-
September 2023 by Joe Mama
Great attitudes and loved getting my car fixed definitely would recommend 5 stars.
-
September 2023 by Nyte On iPad
Owner is a great guy who gave great prices. Definitely coming back
-
September 2023 by Nyte O.
Love Robs attitude always looking to help and fixed my tires for great price. I see people are leaving reviews about his "son Andrew" he doesent even have a son and they probably have the wrong shop from social media. ganging up on small businesses and trying to get there information is wrong esp when you have the wrong people. he did a great job 100/10 would come again
-
July 2023 by Aleksandra Skorobogatova
My mechanic couldn't fit me in for a NYS inspection after getting a ticket for it being expired so I called up Rob's Auto Care and they fit me in for a drop off same day. They failed my NYS inspection on grounds of "radiator fluid is leaking, thermostat is broken, some of the pipes are rusted, and transmission fluid is leaking." And quoted us $4000 for these repairs.I took my car to my own mechanic the next day for an inspection, told him none of this to see if he would come to the same conclusion, and my car passed the inspection. Furthermore, he didn't mention that any of this needs to be done. In conclusion, even if my car needed those repairs (debatable), they weren't grounds for failing the NYS inspection. I won't make accusations, but it very much feels like Rob saw I was in desperate situation and tried to swindle me out of $4000.This review should be 0 stars, but the one star on this review goes to his receptionist, who was incredibly nice, helpful, and very sympathetic to my situation.
-
July 2023 by Kalvin Martinez
Rob’s son Andrew is a scammer. He scammed myself and multiple people on Discord out of product. I contacted Robert, the owner and he never got back to me about this issue. Likely because he doesn’t have a viable answering or receptionist service. So he is losing business on Potential New Clients as a result. 0/10. Do not recommend
-
December 2022 by L P
I called 6 places before being referred to Robs Auto by Mavis. Rob's took me right away and fixed my flat tire so I could get back to work! Everyone else wanted me to come back tomorrow.
-
November 2022 by Karen Manley
I had a bolt stuck in my tire. They took me immediately and fixed it on the spot. They saved my day! Fast and friendly service!Service: Tires
