Ray Catena Lexus of Larchmont is a premier Lexus dealership serving the Larchmont, New Rochelle, and Yonkers areas. The dealership prides itself on providing a luxurious and memorable car buying experience, with a focus on exceptional customer service. The reviews highlight the positive experiences of customers who have worked with various sales representatives, such as Michael, Luis Tatis, Jesus Gomez, and Adrian. Customers praise the sales team's professionalism, personability, and willingness to go the extra mile to ensure customer satisfaction. However, not all experiences were entirely positive. One customer had a frustrating interaction with a sales representative named Manny, who was unresponsive and unwilling to communicate through email to resolve a contract issue. Additionally, some customers reported being provided with inaccurate information about the vehicle's features and capabilities during the sales process. Despite these isolated incidents, the overall sentiment from the reviews is that Ray Catena Lexus of Larchmont is a trustworthy and reliable dealership that delivers a high-quality Lexus buying experience. Customers appreciate the dealership's commitment to building relationships with its customers and creating a welcoming environment.
The best experience I’ve had with any dealership honest. Professional and very nice ppl here. Especially Erika Andujar!! She so amazing and professional. Because of her I will always bring my business to this place
November 2025
Luis was fantastic. After we put a deposit down on a car with bench seats to be delivered at the end of the month, he called us back with a better car that could be delivered sooner and honor the same price.
November 2025
Bob is very professional and very helpful. Will make you smile!