Tire Dealers near Lansing, NY

“This isn't another big brand box shop. I've never been to another shop that everyone there just feels at esase. Because they're problem solvers. They have their own way of being flexible and helpful to everyone. You can see it in how the employees conduct themselves with positive attitudes. Which means everyone actually knows what they're doing. A shop of solutions not stress.”

“2024 UPDATE from my previous review draft from 2023 so you can see how far they've come in a year:

John, who's worked for Monro for at least a decade, came in about a year ago and cleaned up the place. The awful staff/managers I talk about from 2019-2023 were finally dealt with. I scheduled an inspection, was expecting the disaster of every year before, so I made sure to call & check it was in the books. John reassured me it's there, and he'll be taking care of the inspection. Sure enough, he was the lone staff manning the location that day.

He got everything taken care of in less than 30 mins. Even noticed something that needed sprucing up & did that servicez I could cry. Never in 5 years with this place did they actually do their job well. I hope they give John proper support staff so he sticks around! He's done wonders for the place.

2023 draft (a one-two star review):

The men working there had mostly been unpleasant to deal with--some to the point of hostile (unlike the guys over at the Elmira Road location, who were nice. Angel, in particular.)

We've been customers at this Triphammer Monro for about 4 years now, and EVERY single time we bring the car in--whether it's for a a safety inspection or service--something goes very wrong.

This year, they scheduled us for a safety inspection, but when we took it in at the appointment time, they claimed their safety inspector was done for the day. So everything we had needed that depended on the safety inspection for got completely derailed. If their service and work was really decent, then we could let it slide...but come on.”

“Every time I brought my vehicle in I've gotten in and got out with exactly what I was expecting never a surprise always in constant communication making sure that everybody understands exactly what's going on with their vehicle when it is inside their shop I will always recommend this company to anybody I know!”

“I’ve gone to Trombley’s, now Shannon’s, for years. Tune ups, repairs and especially tires. They offer great and timely service. I’ll be going back in a few weeks to get my tires changed. Fair pricing keeps me going back .”

“I came up from Philadelphia for the weekend and I got a flat tire this place is the best they took me right away. They look at all of my car issues and they gave me a brand new tire within 40 minutes and now I was able to enjoy the rest of the day with my family. I would recommend this to anybody. My name is Saul Grossel Grossel.”

“Wow I go to Mr. Tire for every things I need for my car done but two days again I went there and the manager was very kind and very helpful he looked for Tires that was cheaper so I cloud get everything done so my vehicle pass New York inspection go in my favor I was very happy and felt like he was there to help”

“I have had my tires serviced at this location for six years, they have a truly great staff. Their prices are excellent and if they think you can get a better price they will tell you exactly where to find it. I worked in a boat service department for years (meaning some work with trailer tires), these guys are people you can trust. If you just have a puncture they will fix it, not try to sell you a new tire, and if they tell you that your tires need replacing you should believe them.”

“The screws that keep my rear license plate attached were incorrectly installed, and have rusted so badly they couldn't be removed at two auto shops in a row. Less than an hour before store closing, without a way to attach my new plate, I called Goodyear. Justin answered, gave me a few different ideas over the phone that no one else had though of, and then actually just told me to drive over to their location. He met me outside, explained how he could temporarily attach the plate, asked for my express permission, and had the plate attached within a minute! I'm so grateful for his kindness and help resolving such a stressful situation.”

“My friend and I made a last minute appointment on a Sunday for a rattling noise when the car started. Monro was busy but they took the time to check the car because we were very stressed ahead of a long car ride. He immediately identified the issue and fixed it within minutes… and didn’t charge us. Truly a great team! Would recommend”