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8:30AM - 5PM
9630 Transit Rd #1000, East Amherst
Post Offices
“From now on when I go to the post office I am going to this one. The staff was so nice. Her name was Debbie and she was so informative and told me I didn't need to buy a bag for my package because it was priority mail and well I just felt like she was so helpful! I had brought tape which I've purchased before for packages for this same situation and came prepared to buy a bag as this is what I have always done in the past and no one has ever told me otherwise. Also makes me feel good knowing there is someone out there speaking up to inform customers! Thank you again!”
9AM - 12PM 1:30 - 4:30PM
6045 Railroad St, Clarence Center
Post Offices
“Great service here! The postmaster Justin really takes care of the customers. Top notch post office and customer service. Highly recommend to go here. A+++☆☆☆☆☆”
“Very well taken care of.The office staff was excellent in helping ?.We go to the post office ?@ least once a week.People are great.They are very friendly and very helpful ?. Are”
“You couldn't ask for a better team. They handle quite a bit that really should be researched by the customer prior to stopping in. Dealing with the public is a job in itself let alone handling multiple, difficult questions with a rush of people all coming in at once. They're staffed essentially on a shoe string budget so we want to try and make their job easier because we certainly need them. Tips: Try the USPS web site for passport Q&A. Tracking info - go to the USPS web site for simple tracking assistance. Missing, late or damaged mail & packages - go to the USPS web site as they have a plethora of info to help assist you. Lastly, make sure your item is properly packaged / sealed for safe arrival as they cannot pack / tape loose boxes on site due to how busy it can be during the day. The office may seem slow one minute but two minutes later they could have ten people in line. They do have some packing materials on site for you to purchase and pack independently in the back area. Help them help you – Jerry Maguire :)”
“I randomly selected this USPS location after some BS at the Bowmansville location.. Over at Bowmansville, I was constantly getting dinged on "surcharges" and the blonde woman there was the rudest I ever encountered(see my yelp review for that place) So the one day I got dinged 3rd time in a row on bogus "surcharges" that I declined to pay extra.. I did a quick google search for other usps in the area and came across the main ST one.. took my failed package over to Clarence Main ST and lord behold.. NO SURCHARGES! I've been going to Clarence ever since. Staff is always friendly, theres no BS.. I sell stuff from time to time on ebay and have prepaid labels.. I don't know if the woman at Bowmansville hates ebay.. thinks ebay rips off usps cause you get discounts if you print your label online.. but since I went to this location.. I have not encountered the "surcharge issue" again.. 4/5”
9AM - 12:30PM 2 - 5PM
515 Harris Hill Rd, Bowmansville
Post Offices
“Quick and easy unlike NYC where I used to live. Buffalo is much calmer. Just a heads up, they do close for a period of time during lunch hours. It's funny how things are reversed here. As a New Yorker, we'd go out on our lunch break to mail out packages. Also, there is no kiosk system here.”
“Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.”
“I have been to a number of post offices in my life time, this is one of the best. The customer service at this post office is amazing. Anyone who feels otherwise probably started their experience with a bad attitude to begin with.All the negative reviews of the past year can easily be attributed to the Trump Administration and DeJoy.”
“I lost my tracking number and was so desperate to find a package that I had sent and hadn’t been delivered! I was so worried and SURE that there would be nothing they could do, but I called and Brian worked so hard to find it for me and eventually did! Amazing customer service. My only complaint about the office is once when I went in there, the employees were not wearing masks”
12:30 - 8:30PM
285 Cayuga Rd, Buffalo
Post Offices
“I was really hesitant to use this location because of all of the bad reviews. Everytime ive gone in there though, there has NEVER been a line, and theres always at least 3 different smiling people behind the counter ready to help. Ive never had an issue here or encountered anything but friendly helpful employees. Im also ALWAYS on the look out for this google reviews famous "jennifer" , HOPING to get a glimpse of the person who has generated so many bad reviews. Ive been using this location regularly for the last 6 months and haven't had the pleasure of spotting her yet.”
8:30AM - 5:30PM
5325 Sheridan Dr, Buffalo
Post Offices
“If you go to this post office location do yourself a favor and work with Darlene. I came in to send an international package and she walked me through the steps patiently and helped me get the package sent successfully. She was kind, helpful and very knowledgeable. Definitely would recommend working with her if you go.”
“Hey, I read some of these reviews and I went with mixed feelings to this post office. I had to ship out a package. I was ready to fight.Surprisingly I didn't encounter a tornado. In contrast, it was a mild southern breeze. Fun aside, Kris made me feel welcome and greeted me with a smile and processed the package speedily and we even exchanged some friendly conversation.It seemed that the other workers were professional as well. Kris exceeded my expectations by far. Good job.”
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“I've been a route customer from this branch for 39 years and have never had a problem. Carriers are always very good about porch deliveries. Never a lost package and the same with the staff at the Office. Fast and efficient! Thank you!”