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“Very friendly and professional staff at the brunch. Chris help me set up the checking account at Chase. The whole process was so professional and smooth. Really appreciate it the service.”
“Outstanding bank and I use a couple of them, including across the street. Big plus, they give out dumb dumb suckers for the average consumer… might want to buy some more as I know people that use the same bank.”
“i truly enjoy this bank i made the mistake of trusting my 16yo to manage an account and needless to say i was wrong which resulted in my account being wiped . and the customer service i received through this whole ordeal was beyond amazing.”
9AM - 4PM
23 Lake Ave, Blasdell
Banks
“I’ve never had problems barking here but I hear mixed reviews. They have a atm in the back and a drive through one as well. I usaly only go here if I need a money order or a certified check. Big parking lot and they keep the place clean witch is always nice.”
“Just went in and needed quite a bit of paperwork from my account. Julie at the front desk was amazing! She was so patient and kind even though it was plenty of work! Thank you so much!!”
9AM - 4PM
2157 Seneca St, Buffalo
Banks
“I have had a nice experience with KeyBank so far however I've just started at this bank so hopefully I will continue to be happy with my choice in this bank”
“I had a really complex banking issue. I came in bristling with frustration. The manager Jo immediately started going over my problem with me. She gave me a huge sense of reassurance and totally made me comfortable that we would eventually get it all sorted out. While I was there I watched as person-after-person come in with really stressful banking problems from ID failures, to huge fraud losses, to auto-payment errors. Everyone was either crying or screaming. I could never, ever do what these employees do and what they deal with. Surrounded by this much stress, and getting yelled at, they all act like saints!Stephanie was great in helping out where needed and Shane took care of solving my problem super professionally and with such friendliness I actually enjoyed my visit. I seriously had a fun lunch there.As I left I told them "thanks - you're kind of a miracle worker" and I meant it.I would trust them with all my banking needs and be happy to go back there any time.”
9AM - 4PM
5771 Camp Rd, Hamburg
Banks
“I wish I could rate more stars! This bank is wonderful to deal with, and Lisa the teller went above and beyond my expectations! She was friendly, didnt confuse me when I asked questions, she made dealing with the issue I had go away!! I will ask for her every time I go here! Please if there is a option for raises, give her one! :) She made me from switching banks,due to a screw up at the other Hamburg m&t bank!!! Thank you Lisa, you were a breath of fresh air!”
“Beautiful ambiance. Perplexingly caucasian. The pens are fun to use and write like shakespeare. My card slides through the scanner like churned butter on an Amish countryside. I can almost smell it now...”
“I worked with Shawn, and Leo opening a new account at this location. We ran into an issue coming from corporate which was out of their control but they helped me through it and the issue was resolved in no time. I would highly recommend this branch in particular as everyone I've encountered here is the finest example of a professional.”
9AM - 4PM
5469 Camp Rd, Hamburg
Banks
“I had a problem with online fraudulent charges. Lynne Roche spent an extensive amount of time with me investigating the charges, and making sure that everything was safe. She was very thorough. Excellent customer service. Thank you!”
“They go above and beyond, really help where needed. I lost my bank card, and it has taken almost a month to receive. They had to deal with me a lot and always help me with a smile”
“I love banking here. Great policies, great customer service and a friendly helpful staff. However, the app fails to open frequently causing aggravation and wasted time calling for support. Support staff is good. Overall still the best banking experience in WNY.”
9AM - 4PM
2222 Seneca St, Buffalo
Banks
9AM - 4PM
703 Ridge Rd, Lackawanna
Banks
“I have to say an excellent place because my girlfriend / fiance love of my life was about to be scammed if I call and they wouldn't accept her check and told her to save her money and keep her bank account and that's great because he just has his that job at Amazon and I want her to get her mind directly deposited and not have problems like I did with the Nigerians way to go KeyBank”
9AM - 4PM
9094 Erie Rd, Angola
Banks
10AM - 4PM
1989 South Park Ave, Buffalo
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“Great owner. Very professional. Enjoyed doing business with them. Highly recommend. Honest and treats customers with respect. Thank you for everything. Great work.”