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November 2023 by Sam G
He charged me $40 to take in a $20 skirt . Unfortunately, they did a terrible job !!She was rude to my daughter because she was paying by credit card .Find another place !!
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June 2023 by Black Sheep Comics
I always go here! Nice people! Very clean and they are super helpful and down to earth!I get all my suits done here and they are perfect!Services: Leather & suede cleaning
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June 2023 by Heather Higgins
Beyond nice people! Clean and fast!Service: Clothes pressing
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December 2022 by smeems
My wife just went in here to bring some clothes to be cleaned. The man working in there was on the cell phone on a personal call for five minutes and refused to look up or even acknowledge my wife was standing there, along with other people standing behind her. What horrible customer service. She walked out. You will never get any business from us again. Just terrible?
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April 2022 by Hillary Teger
Good prices, so a great job with repairs, sewing
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August 2021 by Stephanie Gervasio
Brought gown in to be altered. Destroyed the gown, gown originally had a train, after they cut it, it no longer had a train. Also made one side to short, fabric had to be added to make it floor length. Took 3 fittings and 2 weeks , and the job wasn't finished. Finally took it somewhere else and got it done. Will never go there againService: Alterations
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March 2021 by Joyce C.
Love the owner. Been using Choi for over 7 years. Always a smile and a nice word. Quality work A++
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November 2020 by Jatara I.
After exploring all the nearby cleaners in the local area. Gibb's Pond has been by far the best experience ever, In regards to cleaning, customer service and price. We have never been disappointed. They have also made alterations on serval of our clothes. We always get a warm welcoming every time we step foot in and leave satisfied and laughing so hard. I can't remember the owners name for some strange reason but he knows my name and even my husbands name. As soon as he see our car pulling up he already has the items hanging on the rack and ready for pick up. We use this cleaners every week sometimes twice a week abs never been disappointed.
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June 2020 by Bridget Buscemi
I’m very happy with Gibbs Pond Cleaners! They had all my important jackets and my comforter for my bed all ready by in a shot time and they are very reasonable and very kind!
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June 2020 by Courtney Collins
This is the best cleaner I have ever been to. He’s gotten stains out of coats for me and my clothes come back looking brand new. They’re also very friendly!
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June 2020 by Eran Polat
Really sweet hard working people. I’m always satisfied by their work. They do a great job and very affordable.
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October 2019 by Steph .A.
They're very nice and professional.
Great service and affordable.
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October 2018 by Michael Bourgoin
This review is updated after several years of service that was mostly good. They had made a few mistakes with over pressing some delicate ties, but overall they were nice and did a good job. Then about 6 months ago I started having problems with my laundered shirts. Whoever they send the shirts to started damaging my shirts. The left sleeve above the elbow came back cut on one of the shirts. It was an older Brooks Brothers shirt that was in very good condition but I was willing to accept their premise that the shirt was too old and it gave out. They agreed to fix it and I continued to bring them my business.
A few weeks later, another, newer shirt was damaged in exactly the same way. This was another Brooks Brothers shirt that was about 6 months old. There was no signs of wear to the shirt anywhere. They agreed to fix it again, but I was really starting to get annoyed. They shirts do not look good with the repair they did. I only accepted it as I felt they had done a good job over the years and it seemed like they were trying to do something to help. I figured I would just wear the shirts under a sweater or something in the winter. I told them if it happened again however that they would lose my business and that they should talk to their shirt vendor (they dont do laundered shirts on premise btw if you are not aware - most dry cleaners don't).
Then about 2 months ago a nearly brand new Charles Tyrwhitt was damaged in the exact same way. The shirt was only worn twice and if you know the quality of CT shirts you know they are very well made. I told them they needed to replace this shirt and any subsequent shirts that get damaged if they wanted to keep me as a customer. I honestly thought that was being too nice and I shouldn't have even offered to continue coming.
The man was hemming and hawing but the woman, I believe his wife, was yelling at him in their language and I couldn't understand what they were saying. Words aside, her tone of voice was clear and he said they would not pay to replace the shirt. I said if they didn't they would lose me as a customer. Well they threw away an 8 year customer that even stuck through the ownership change all because they wouldn't stand behind their work.
I've since taken my clothes to Apple cleaners up the block and so far so good. I don't understand people who run small businesses like this. Throwing away a weekly customer over a few shirts they ruined. If you notice similar damage, don't listen to whatever they are trying to blame it on. It's not your shirt it's them. Do yourself a favor and don't wait for them to ruin 3 of them before you leave.
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October 2018 by Anne L
Never have an issue and they Taylor very well.
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October 2018 by Donna Bliss
They’re the kindest people I’ve ever met.
